People Experience Specialist - North Vancouver, Canada - ICBC

ICBC
ICBC
Verified Company
North Vancouver, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description

At ICBC, it's our job to make sure the car insurance system works for all British Columbians, today and in the future.

If you want

to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be

part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive

salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be


part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

adjustments can be made to help support you in delivering your best performance.

People Experience Specialist


Job Title:
OD Consultant II
Reference Number: 117253


Location:


North Vancouver Employment Type:
Permanent Full Time


Hours of Work: 7.5 hr Day Shift (M-F)

Posted Date: 2023/01/24

Position Highlights

ICBC has an interesting opportunity for a People Experience Specialist to join our HR team. If you are described as a proactive

and collaborative specialist in workforce planning this position will be of interest to you

Reporting to the Manager, People Experience Kathleen Todd, the People Experience Specialist is responsible for developing

people engagement strategies and plans that will define the overall people research strategy & analytic approach, which will

include developing a people listening approach to collect people engagement and experience data. They will also define and

maintain the employee value proposition for ICBC. Collaborating with other HR leaders, the Workforce Insights and Talent

Acquisition teams, and other key leaders across the organization, this role requires a highly collaborative approach to reach

recommendations on workforce planning needs.


Key responsibilities in this role include:

  • Design, implementation, and maintenance of key elements of the ICBC's people experience plan, including people
engagement plan, employee flexible work strategy and policies and employee value proposition

  • Design, implementation, and maintenance of ICBC's people research strategy & analytic approach, which will include
developing an employee listening approach to collect people engagement and experience data

  • Development of an appropriate feedback loop and use of research, data, and analysis to ensure measurement of People
Experience initiatives and programs

  • Development and management of project specific metrics and dashboards
  • Act as the key point of contact for leaders across the organization, partnering to educate, communicate, and deliver people
experience services and data insights to support ICBC's business objectives, using data insights to gain buy-in, and support for

people experience program development

  • Support learning and communications regarding people experience and engagement in the business, upskilling leaders and
employees where applicable, and in collaboration with the central Learning team

  • Collaborate with other HR Teams on the design of people experience initiatives
  • Manage external partners/vendor relationships for specific projects
As a valued member of the ICBC team, you will thrive in a performance-driven environment that emphasizes employee


themselves in alignment with ICBC's Core Values of:

  • Collaborative
  • Supportive
  • Straightforward
  • Knowledgeable
Position Requirements

To be successful in this role, you will bring the following skills and experience:

  • Undergraduate degree in a relevant discipline (i.e. Human Resources, Business Administration, Organizational Behaviour, etc.)
  • Several years of related experience designing and implementing a people experience or engagement plan and initiatives within
a large, complex environment

methodologies, and tools

  • Demonstrated experience advising leaders in the business on people engagement insights and developmental areas based
on data-driven insights

  • Demonstrated ability to collect and analyse data to assist in problem solving and informed decision making related to people
experience

  • Experience working within the insurance industry is an asset
Position Information

As we continue to focus on being customer driven and keeping insurance affordable for British Columbians, we have also been

increasing focus on our people and creating a positive employee experience. To help us accomplish this, we have been evolving

the Human Resources Department to help build and deliver programs focused on enhancing our employee experiences and

improving the products and services we provide British Columbians. Join our team during this exciting time of advancement for

HR and transformation at ICBC

ICBC provides comprehensive benefit coverage to all eligible employees including a defined benefit pension plan and 4 weeks'

vacation, plus Wellness Days.

  • Extended health plan 100% employer paid
  • Dental plan 100% employer paid for Basic cov
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