Junior Technician/support Specialist - Mississauga, Canada - The Corporate Group of Companies

Description

• Do you have a knack for technology?
• Are you interested in joining a team of professionals that are passionate about servicing today's complex work environments?

• Assist Senior Support Specialist with new installations of AV equipment and /or Printer & Multi-Functional Devices including set up, networking, print driver and associated utilities install & configuration
• Function in a client facing Technical Specialist capacity providing support for customers and prospects as it relates to our product & services offerings
• Ensure customer issues and escalations are resolved or further escalated as appropriate
• Conduct quality checks on own work to ensure accuracy and required output is to standards
• Perform quality checks on equipment including troubleshoot, diagnose and correct performance, image quality, electronic and mechanical issues
• Complete routine preventative maintenance procedures as per manufacturer's stringent guidelines

• A demonstrated eagerness to learn in a professional and progressive organization
• Ability to work effectively within a professional, teamoriented environment
• Demonstrate integrity and uphold quality standards set by the company at all times
• Effectively communicate with employees, customers and colleagues
• Strong attention to detail
• Ability to work and think independently to meet deadlines
• Intermediate computer knowledge of Windows and/or Mac operating systems
• Quick learner

• Ontario SSD 12 or equivalent experience.
• Ontario College Diploma an asset
• Requires a valid driver's license and reliable transportation with auto insurance
• Experience in the Audio Visual, Office Equipment, and VoIP Phone systems world is an asset.

• Actively participate in professional development and maintain knowledge of current and new technology offered by The Corporate Group of Companies.

• This is a contractual, fulltime position between the hours of 8am 5pm
• As a growing company, this position is anticipated to evolve into a fulltime employment opportunity.

• Monday to Friday

• Overtime pay

• Do you live and are you able to work in The Greater Toronto Area?

• Driving Licence (preferred)