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Terrebonne

    Assurance Quality Expert H/F - Terrebonne, QC, Canada - La Compagnie Électrique Lion

    La Compagnie Électrique Lion
    La Compagnie Électrique Lion Terrebonne, QC, Canada

    3 weeks ago

    Default job background
    Description
    North America's leader in transportation electrification
    Come and design the future with us
    Your family and your health come first
    Your schedule is flexible and we trust you
    We've got insurance (Béton) and a great employee assistance program

    In collaboration with the Team Leader - Reliability, the Quality and Reliability Specialist's mandate is to support service engineering and the entire after-sales service department in meeting customer needs while studying vehicle-related issues.

    Lead root cause analysis projects and coordinate the implementation of corrective action plans;
    Create and analyze performance indicators (KPIs) to track improvement and identify opportunities in both products and processes;
    Develop quality assurance standards and business processes in the service engineering sector;
    Resolve supplier quality issues affecting product reliability;
    Monitor effectiveness of procedures, maintain problem database and provide progress reports to management;
    Provide training and support to team members on core systems, policies, procedures and processes;
    Good knowledge of electrical, mechanical and software systems;
    Good knowledge of quality assurance terminology, methods and tools;
    Excellent IT skills, including database management, Office 360, SmartSheet;
    Knowledge of automotive mechanics, an asset.
    Good written and oral communication skills (French and English);
    Required training and experience
    Bachelor's degree in engineering (or equivalent) in a relevant field;
    Experience interacting with suppliers and third parties an asset.
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