Holiday District Manager - Ottawa, Canada - Cherry Hill Programs
Description
About Us
Cherry Hill Programs is the industry leader in capturing moments that last a lifetime at various holiday and souvenir photography experiences across North America.
From recruiting and training quality holiday characters, local leadership, and field staff -
our mission is simple: to bring magic to every experience.
Position:
District Manager Holiday Division
Location(s): 5-10 Locations
Department:
Retail Operations
Reports to:
Regional Manager
A District Manager (DM) for Cherry Hill Programs (CHP) is a seasonal team leader responsible for multiple locations within a designated geographic area, closely supported by a Regional Manager (RM).
Requirements:
-
Minimum age of 18:
-
Must be fluent in both English and French:
- Proficiency in Microsoft Office, Excel, PowerPoint with daily access to the internet (laptop provided)
- Attend preseason training with Regional Manager
- Adherence to CHP Policies and Procedures
- Ability to travel including overnights, if required
- Ability to lift and/or move 1025 pounds and stand for long periods
- Ability to read and speak English
Essential Duties and Responsibilities:
- Work closely with Regional Manager on details for each location; e.g., opening dates, hours of operation, special events, and concerns/issues throughout the season
- Recruit and train qualified Local Managers for each location, assisting each with successfully recruiting and training their teams
- Visit each location during the season at least weekly, with additional visits if necessary
- Participate in weekly team conference calls with Regional Manager
- Establish/maintain a good working relationship with each venue manager, serving as an escalation point for all customerrelated concerns
- Prepare each location for a timely opening with completion of hiring, inventories, equipment setup/testing, staff scheduling/staff training and bank deposit procedures
- Maintain a working knowledge of CHP Policies and Procedures and ensure teams work within them to safeguard health and safety across all sites
- Implement new operational changes for the season and submit a weekly audit for each location
- Oversee budgeted staff hours and verify daily bank deposits with Local Managers to ensure accurate weekly reporting on our supportive software
- Ensure scheduled seasonend breakdown at each location; securing all equipment and preparing a postseason synopsis
- Other duties required/assigned as detailed in Employment Agreement
Education/Work Experience Preferred:
- High School Diploma plus 4 years equivalent work experience
- Prior proven success managing multiple locations in the retail/service industry
You'll be trained in (previous experience will be an advantage):
- Reading, analyzing, and interpreting general business forms
- Composing business correspondence and reports
- Effectively presenting information, responding to MD/LM/Staff and customer concerns
- Building on excellent customer service and communication skills
- Solid recruiting and hiring abilities
- Building, managing, motivating, and leading a team
- Time management, prioritization, and effective problem solving
- Operating camera, POS, and other equipment
We Work Together to Win Together
Our mission is simple:
to bring magic to every experience by capturing moments that last a lifetime.
We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life.
Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment.
Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.
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