Patient Admin Associate - Toronto, Canada - Sunnybrook Health Sciences Centre
Description
Summary of Duties
The PAA will be located in the Pre Admission Clinic Department and deployed primarily to this area.
PAA is responsible for the co-ordination of patient flow and patient activities; administrative services for the patient care unit; and the maintenance of patient records, staffing, scheduling, payroll, and administrative support to patient care unit.
Qualifications/Skills
- Community College Diploma
- Outstanding Customer Service Skills essential
- Medical Terminology course
- One year of Administrative/Business experience required, in a health care setting preferred
- Demonstrated Patient-Focused Care/Customer Service behaviour
- Working knowledge of Excel
- Keyboarding at 40 w.p.m. or data entry of 106 net keystrokes/minute
- Ability to organize work effectively, and work at a fast pace in an unpredictable environment
- Excellent problemsolving and communication skills
- Demonstrated ability to work in a team environment
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