Team Member - Toronto, Canada - Saisethsons Hospitality Group Inc.
Description
Tim Hortons - Saisethsons Hospitality Group Inc
Always Fresh Always Hiring
As a Team Member at Tim Hortons, your top priority is guest satisfaction
We are currently hiring Full-time/ Part-time team members in multiple locations
As part of our team we offer you:
- Hospitality & Leadership Professional Training & Development Programs.
- An opportunity to become certified binder champion after 3 months
- Management Development Program for an Expedited Career Advancement and Growth.
- Flexible working hours.
- Free and discounted products.
What to expect in your role as a team member:
- Take orders from guests with exceptional hospitality through friendly attitude, attentive behavior and strong product knowledge.
- Prepare different types of beverages according to standards including marking lids and pots.
- Prepare food items such as bagels, wraps, sandwiches following proper builds as well as maintaining food safety standards.
- Operate ovens/egg cookers and prepare baked products as assigned such as muffins, donuts, breads, eggs, sausages, etc.
- Ensure all showcase specifications are met.
- Cleaning of the production area and back of the house area on a daily basis.
- Receive and Store Inventory in BOH during delivery as well as stock up items in FOH daily.
- Maintaining a clean Restaurant interior, exterior, parking lot, dining room and restrooms.
- Maintain cleanliness of equipment each shift.
- Maintains Speed of Service by working efficiently with a sense of urgency to fill orders and meet Guests needs.
- Promptly executes service recovery for any Guest concerns or complaints by making it right with the Guest.
REQUIREMENTS:
- Demonstrate a passion for hospitality and creating exceptional Guest experiences.
- Be able to work under pressure while maintaining food safety standards.
- Have a passion for serving, making food and beverages and good time management.
- Be able to learn how to operate various equipment, carry boxes up to 25lbs, working in cold environment as freezer/ fridge.
- Enjoy working with a successful team in a safe environment.
- Have a strong work ethic, be punctual and responsible.
- Previous experience in guest service field is an asset.
- Have or pursuing a postsecondary diploma in Hospitality management or related fields is an asset but not required.
- Flexible availability is preferred
About Us
Saisethsons Hospitality Group Inc.
We are a franchisee group operating Tim Hortons and believe in long term career paths and promoting from within.
We strive to be well-known for our unique approach to hospitality.
With a portfolio of more than 60 restaurants in Toronto, GTA as well as Kingston City, we have been providing our team with growth opportunities for those constant in their efforts in service improvement, training and development and belief in Servant leadership philosophy.
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