Service Navigator - Kenora, Canada - Canadian Mental Health Association

Canadian Mental Health Association

Verified Company

Kenora, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Canadian Mental Health Association, Kenora Branch

NEW POSITION:

Mobile Mental Health & Addictions Clinic Service Navigator (lifespan)

Reporting to the Mobile Mental Health & Addictions Clinic Team Lead the Mobile Mental Health & Addictions Clinic Service Navigator (lifespan) supports those individuals' requiring information on services and supports through the clinic sites.

The Service Navigator will work in collaboration with community partners to respond to client needs to ensure that those individuals inquiring and/or accessing the Mobile Mental Health & Addictions Clinic receive the appropriate information on services and supports.

The Service Navigator will make appropriate recommendations for access to services that meet the client's needs as they present and/or inquire about the Mobile Mental Health & Addictions Clinic.

MMHAC Service Navigator will ensure that the following objectives are achieved through the clinic:

improving access to mental health and addiction services for unserved and underserved areas; improving health outcomes by removing barriers to access, including geography, transportation, and stigma; reducing healthcare costs by encouraging and easing intervention early and mitigating the need for higher intensity support later on; and reducing health disparities by ensuring access to services that are culturally and developmentally appropriate and available where and when clients need them.

The MMHAC Service Navigator will develop relationships with external providers to implement a collaborative service delivery model in multiple sites which will also include a landing space location identified for the MMHAC.

The MMHAC Service Navigator will ensure that high standards of quality client care and professional conduct is maintained, and that services provided are evidence-based, best practice approaches in partnership with traditional approaches as identified by the community and area.

Qualifications:

BSW preferred, or demonstrated equivalent
Knowledge of mental health and mental health problems/difficulties, concurrent disorders, dual diagnosis, and brain injuries
Applied knowledge of community resources and agencies
Knowledge of issues related to poverty and homelessness
Networking skills and outreach skills
Ability to assess dynamic risk
Highly developed communication skills
Assessment, case management, advocacy, counselling, and recording skills
Understanding and applied knowledge of Recovery Model, Brief Therapy, Strengths Perspective, Harm Reduction, Psychosocial Rehabilitation & Housing First
Activities of daily living, problem solving skills and ability to teach and model these skills for clients
Cultural Competence for Diverse populations
Ability to work independently
Professionalism in the performance of duties
Understands Trauma-Informed approaches
Computer literacy

Valid Driver's License

Duties:

Adherence to all policies and procedures of Canadian Mental Health Association, Kenora Branch
Collaborate and develop formal and informal agreements to establish and maintain clear roles in a collaborative service delivery model in multiple sites which will also include a landing space location identified for the MMHC
Work collaboratively with community partners to reduce barriers and develop collaborative approaches to ensure that a range of mental health and addiction services is accessible to persons who were previously unserved or underserved
Assess individuals housing needs using the VI-SPDAT where appropriate
Screening of patrons using the Core OCAN
Make appropriate recommendations for supports and services
Consult and collaborate with community partners to support recovery planning for clients
Continuous assessment of risk
Individualized Recovery Planning and strategies to support the achievement of goals and objectives
Advocacy or linking of clients with appropriate services, supports and resources in order to meet the goals and objectives of the recovery plan
Conducting regular formal or informal evaluation of client satisfaction, achievement of goals, reassessment of service requirements and or needs in consultation with the client
Direct provision of sidebyside support with clients where appropriate
Provision of supportive counselling where appropriate
Assist clients and provide modeling for problem solving and priority setting
Referral to community agencies and services where appropriate
Provide service navigation to clients
Involvement is terminated once individual is connected to wrap around services
Maintenance of client files consistent with policies and procedures of Canadian Mental Health Association, Kenora Branch
Participation in staff meetings and other meetings as directed by the MMHAC Team Lead and Chief Executive Officer
Collection and maintenance of statistical information and keeping appropriate records of direct and indirect service
Outcome monitoring and evaluation
Actively particip