Truck Dispatcher - Etobicoke, Canada - VNV Logistics Express Ltd
Description
Work Term:
Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
- Education: Other trades certificate or diploma
- Experience: 1 year to less than 2 years
Work setting:
- Remote location
- Various locations
- Repair and maintenance services
- Transportation
- Warehouse
Tasks:
- Ensure accuracy of completed time sheets, payroll and other summaries
- Ensure proper functioning of equipment
- Maintain work records and logs
- Monitor personnel workloads and locations
- Perform general office duties
- Provide customer service
- Advise vehicle operators of traffic and other problems
- Assist with maintenance of communications equipment
- Dispatch personnel according to schedules and work orders
- Dispatch personnel as required by emergency situations
- Followup on issues with work orders
- Handle wakeup calls
- Keep track of shipments
- Knowledge of cross border dispatching regulations and practices
- Knowledge of highway trucking and associated rules and regulations
- Maintain vehicle operator work records
- Operate computeraided communications and dispatching equipment
- Operate radio equipment
- Receive requests for emergency assistance or service
- Record mileage, fuel use, repairs and other expenses
- Schedule assignments and coordinate activities of vehicle operators, crews and equipment
Supervision:
- 1 to 2 people
Computer and technology knowledge:
- Dispatch management service software
- Mapping and data visualization software
- Monitoring and tracking software
- Word processing software
- Database software
- Electronic mail
- Electronic scheduler
- Operate GPS (Global Positioning System) and other navigation equipment
- Spreadsheet
- Switchboard 125 lines
- Internet
- MS Windows
Service experience:
- Trucking
Security and safety:
- Basic security clearance
Transportation/travel information:
- Own transportation
- Valid driver's licence
Work conditions and physical capabilities:
- Work under pressure
Personal suitability:
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
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