Customer Service Agent - Chicoutimi, Canada - SAIL
Description
SAIL Outdoors is a
Canadian company that offers a vast selection of brand-name products for outdoor sports, camping, hunting, and fishing through their Quebec and Ontario stores.
Job description:
As a Customer Service Agent, you will be responsible for tending to the needs of our customers, whether it is before or after their purchase.
Day-to-day, you will work alongside your Department Manager
Your involvement includes:
- Processing special and complex transactions, such as returns, exchanges, issuing fishing permits
- Promoting our Explore+ rewards program
- Informing customers about our policies and guiding them to fulfill their needs
- Welcoming clients, facetoface or on the phone, and directing them to the person who can help them with their requests
- loves people and knows how to listen to them
- is very patient and knows how to stay calm
- likes to do many things simultaneously, in an autonomous way
Benefits offered:
- Salary from $15.50 per hour
- Generous employee rebates
- Privilege discounts with partners
- Continued training
- Employee and Family Assistance Program
- Group insurance program (50% of premiums paid by employer)
- RRSP with employer contribution
More jobs from SAIL
-
Commis D'entrepôt
Quebec City, Canada - 1 week ago
-
Commis à L'entretien
Quebec City, Canada - 3 weeks ago
-
Warehouse Clerk
Cambridge, Canada - 3 weeks ago
-
Vendeur(Euse)
Sherbrooke, Canada - 2 weeks ago
-
Merchandiser (Part-time - Nights and Weekend)
Oshawa, Canada - 3 weeks ago
-
Chef Caissier(ère)
Quebec City, Canada - 2 weeks ago