Manager Admin Solutions - Québec, Canada - LifeWorks

LifeWorks

Verified Company

Québec, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Build a meaningful career

At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people's lives.

The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve.

Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.

TELUS Health is dedicated to assisting our employees reach their professional goals through internal promotion and transfer opportunities.

The Client Service Manager level position is a professional position that requires the ability to work both independently and as part of a team.

This role is responsible for maintaining and enhancing relationships with new and existing Health & Welfare clients ensuring client satisfaction through periodic meetings and discussions.

The Client Service Manager will collaborate closely with operations associates, and will be required to participate in sales finals presentations as needed.

This role has overall responsibility for client responsibilities; handles the day-to-day administration.

Health & Welfare experience is required
Must be bilingual in English and in French (Written and Spoken)
Proven excellent customer service skills and progressive probing skills
Strong verbal and written communication skills
Strong Leadership skills
Strong commitment to timing and quality standards
Knowledge and understanding of Benefits Industry
Ability to identify and facilitate issue resolution
Proven ability to take initiative
Proven prioritization and organizational skills
Ability to work on multiple tasks simultaneously
Ability to react to change in a positive and productive manner
Ability to handle other essential tasks as assigned
Strong Leadership skills
Ability to work independently and as a team player

LI-JD1

Where permitted by law, LifeWorks employees must be fully immunized to access a LifeWorks office or customer premises.

Fulfilling work that matters

LifeWorks is in the business of helping organizations help their people and in the process, we strive to elevate ours.

We're always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve.

We appreciate the interest of every applicant; however, we contact only those selected for an interview.