Maintenance and House Services Worker - Victoria, Canada - Aboriginal Coalition to End Homelessness Society

Sophia Lee

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Sophia Lee

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Description

JOB DETAILS:


Type:
Full-Time


Location:
Multi-site (SPAKEN House, House of Courage and Culturally Supportive House).


Salary:
$ $33.00 an hour based on experience


About the Role:

This position will be responsible for tending to matter at all housing sites (SPAKEN, the House of Courage, and Culturally Supportive House).

This will include day-to-day and preventative maintenance, grounds keeping, inspections and working across all housing sites as required.


Specific Tasks and Responsibilities

Day-to-Day/Ongoing

  • Execute repairs and maintenance of varying degrees, such as fixing light fixtures, minor plumbing issues, caulking, replacing drywall and/or patching drywall as required.
  • If required liaise with House Managers to schedule special contractors in accordance with the scope of work and facility maintenance requests ensuring, there is mínimal disruption within the houses.
  • Maintain and supervise the overall condition of the housing sites, ensuring all common areas are maintained and in a clean, safe, and presentable state including mechanical/facilities rooms.
  • Assess, troubleshoot, and triage maintenance requests and prepare work orders as per deficiencies, including inspection reports, and other documentation and paperwork as required and in an efficient and timely manner.
  • Make recommendations for capital repairs.
  • Assist and support in unit turnover with light repairs and cleaning in coordination with house managers. Complete suite remediation if necessary.
  • Respond to emergencies related to the site during working hours.
  • Refer Family Members to the appropriate staff team members when necessary (ie. regarding complex health and social issues if encountered).
  • The House Services worker may be regularly exposed to and in direct contact with dust, dirt, fumes, substance use, cleaning and other chemicals, germs, and human waste. The House Services Worker maintains the cleanliness of the grounds, may be required to clean vacant rooms, reporting any damage and/or problems in the building to the House Manager.
  • Ensuring adherence to safety procedures/practices when dealing with hazards.
  • Monitor parking lots for unlicensed and unregistered vehicles.
  • This is not an exhaustive list of duties and responsibilities. The Maintenance and House Services Worker will be required to complete other tasks as needed.

Weekly

  • Walk sites on a weekly basis and report any maintenance issues directly to the House Managers.

Monthly


Monthly meeting with House Management and Director of Housing to address facilities management, including any repairs and maintenance required through BC Housing.


Annually
Collaborate with House Managers to perform site inspections as required; ensuring inspections of all units are completed bi-annually.

Collaborates with House Managers to establish annual fire safety inspections, routine systems maintenance, and inspections (i.e. elevator service schedules, fire inspections etc.).


Qualifications & Education
High school diploma and two years' related maintenance experience.

An equivalent combination of education, training, and experience.


Knowledge of heating, plumbing, exhaust systems such as: PTAC, electrical duct heaters, residential energy recovery ventilators, and heat pumps and fan coil units is an asset.

Due to the nature of this role, a valid class 5 driver's license and satisfactory driving record is required.

WHMIS certificate is required.

Valid First Aid is an asset.

Non-Violent Crisis Intervention Certificate is an asset.


Required Skills & Abilities
Ability to effectively respond and adjust to unexpected events.

Assess high risk situations, problem-solve, provide crisis intervention, and manage conflict in a culturally supportive manner while utilizing tact and diplomacy.

Proven initiative, judgment, decision-making and problem-saving capabilities.

Proven ability to develop and maintain rapport with Family Members, co-workers, managers, and other stakeholders.

Physical ability to perform the duties and carry out heavy cleaning duties.


Progressive understanding of persistent mental illness, addictions, and other challenges and how these impact people's overall health, well-being, and quality of life.


Ability to work in a holistic, professional, and non-judgmental manner as you are working with a broad range of personalities, needs, cultures, lived experiences and abilities.


Ability to work independently and effectively respond to and manage competing demands while adhering to deadlines within a fast-paced environment.


Effective written, electronic, and verbal communication skills to facilitate interprofessional collaborative practice, healthy and culturally safe environments, and a respectful workplace for community members, staff, guests, and volunteers.

Sound understanding of the intergenerational trauma that occurs because of colonization, Residential Schools, Sixties Scoop, and other oppre

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