Part-time Food - Brantford, Canada - Great Canadian

Great Canadian

Verified Company

Brantford, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Part time

Description

Elements Casino Brantford is seeking a Server

Under the direct supervision of the Manager, Food & Beverage, this position is responsible for serving the guests at a counter, in a restaurant, bar and grill, on a casino floor, in a bar, at a special event or other areas.

Ensures adherence to all policies and procedures while contributing to a safe and welcoming work environment for all team members.

Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.

Benefits of Choosing Elements Casino Brantford
- $15.50 per hour to start, increasing to $16.67 after one year

Group benefits and Pension matching after probationary period
Discounts for eligible Food and Beverage venues on site
Referral bonus

Key Accountabilities

Greets guests by name wherever possible
Escorts guests to a table when applicable; presents menus; informs guests of daily specials
Explains how various menu items or beverages are prepared
Takes the guest orders; makes recommendations
Serves the guests; checks to ensure satisfaction
Provides meal and or beverage service in compliance with departmental steps of service
Prepares food and beverages if applicable and delivers to guest
Resolves guests issues or asks management for assistance when needed
Ensure accuracy of guest check and presents bill upon request; takes payment in the absence of a cashier and tenders guest checks into the POS system
Cleans tables or counters; removes dishes; restocks where applicable
Sets cleaned tables with all requirements for food service
Performs opening or closing duties as detailed
Performs reads at shift end (POS & Global Payments), prepares drop sheet filling out all required information, completes Cage and Audit drop according to policy and procedures
Covers other servers' sections when on break or assists another server during high volumes working as team
Exercises good judgment when serving alcoholic beverages and informs guests of our alcohol policies respectfully when serving alcohol
Provides the bartenders with breaks when required in accordance with their detailed position description
Communicates guest alcohol consumption with other servers and or bartenders and communicates with supervisor on duty as per our Alcohol Service Standards
Liaises and communicates effectively with all appropriate operational departments
Develops and cultivates strong working relationships with all stakeholders: guests, ownership and team members
Ensures compliance with licensing laws, health and safety and other statutory regulations
Performs other duties as assigned or directed

Education and Qualifications

High School Diploma
Minimum 1 year serving experience effective and serviceoriented communication
POS experience
Ability to successfully obtain a Gaming License
Ability to exceed internal and external customer expectations through timely,

Work Environment Considerations

Regular casino, restaurant or bar environment, standing and walking for long periods of time, some exposure to noise, odors; lifting, carrying, pushing, pulling, bending, stretching, lifting, carrying, pushing, pulling, bending, stretching, nontraditional work hours