Customer Service Agent - Winnipeg, Canada - Aplin and Associates Inc
Description
Education:
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 2 years to less than 3 years
Tasks:
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Maintain records and statistics
- Order office supplies and maintain inventory
- Perform general office duties
Computer and technology knowledge:
- MS Excel
- MS Outlook
- MS Word
Security and safety:
- Criminal record check
Work conditions and physical capabilities:
- Attention to detail
- Fastpaced environment
Personal suitability:
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Work Term: Temporary
- Work Language: English
- Hours: 37.5 to 40 hours per week
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