Research Technology Analyst - Hamilton, Canada - McMaster University

McMaster University

Verified Company

Hamilton, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Schedule
35 hours/week

Monday - Friday, 8:30am - 4:30pm

Education Level
Master's degree in a research-intensive field of study which involved the use of technology.

Career Level
Requires 3 years of relevant experience.

Hourly Rate
$ $44.38

Should the successful applicant be a Unifor Unit 1 bargaining unit member, who meets the eligibility conditions of Article 19.02 of the Unifor Unit 1 Collective Agreement, then the Limited Term Assignment will be defined as a Career Growth Opportunity in accordance with Article 19 of the Unifor Local 5555 Unit 1 Collective Agreement.

JD#:
JD1114

Unit/Project Description:

General Description:

Representative Duties & Responsibilities:

Provide technical support for researchrelated computing and technology.
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose highlevel information into details, to determine true needs through interviews, document analysis and workflow analysis.
Ensure that outcomes meet specified functional requirements.
Lead and manage all phases of projects including, but not limited to design, implementation, integration, user testing and training, postimplementation support, and performance monitoring.
Assist with the development of funding proposals, estimates and other documentation.
Serve as the conduit between various stakeholders, service providers, vendors, end users, and project leadership.
Take ownership of functional issues by identifying underlying problems, analyzing potential solutions and implementing appropriate resolutions.
Work collaboratively with researchers and other stakeholders.
Manage budgets, timelines and milestones and liaise with senior management, researchers and other stakeholders as appropriate.
Manage workflow to accommodate multiple simultaneous initiatives.
Review systems, processes, and information and provide recommendations to supervisor.
Communicate issues, and system status to key stakeholders.
Prepare and review end user and operations documentation, and training materials.
Create and maintain a variety of documentation.
Ensure that research community needs are a driving force behind decisions and activities.
Read and understand complex documentation.
Remain current with relevant technology, security policies and procedures and work with other IT staff to implement appropriate security measures.

Supervision:

Provides functional guidance to others on an ongoing basis

Qualifications:

Master's degree in a researchintensive field of study which involved the use of technology.
Requires 3 years of relevant experience.

Assets:

Demonstrated knowledge of User Experience practices, including usercentred design principles, usability testing, information architecture development, data assessment and analysis, and digital accessibility compliance.
Demonstrated understanding of user research and design methods and best practices.
Strong knowledge of interaction design and visual design.
Experience using design tools such as Figma or Sketch to build functional prototypes.
Aptitude for complex, analytical work with an attention to detail, and the ability to manage multiple priorities and competing deadlines.
Highly developed communication skills, particularly the ability to explain complex concepts to a wide variety of stakeholders.
Excellent organizational, time management, collaborative and problemsolving skills.
Knowledge of HTML, CSS, and JavaScript would be an asset
Ability to communicate effectively both orally and in writing in French and English would be an asset.

Additional Information:

Collaborate with product leads and developers to establish UX processes, including usability testing, information architecture development, data assessment and analysis, and digital accessibility compliance.
Coordinate the integration of UX processes into workflows supporting Lunaris and other RDM platforms.
Conduct user and stakeholder research to understand user needs and inform product requirements.
Advise on best practices related to digital accessibility in the context guidelines such as the Web Content Accessibility Guidelines.
Develop and evaluate user personas and user journey maps.
Iterate on design ideas using sketches, wireframes, prototypes, and other design artifacts.
Conduct moderated usability testing and analyze findings.
Integrate equity, diversity, and inclusion (EDI) into professional practice.
Communicates developments and updates in UX and digital accessibility to RDM team members.
Participates in outreach and promotional activities related to Lunaris and other RDM platforms.

How To Apply

Employment Equity Statement

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the "Dish With One Spoon" wampum agreement.

The diversity