Case Manager, Full Time Permanent - Midland, Canada - Wendat Community Programs
2 weeks ago
Description
Job Title:
Case Manager
Supervised by:
Program Supervisor, Case Management
-
Qualifications:_
- Education in a related field (SW, SSW, RPN, RP etc.)
MUST be currently registered with a professional College.
- 35 years of experience in adult mental health services.
- Good understanding and ability to use concepts, principles and specific techniques of the psychiatric rehabilitation model, motivational interviewing, goals based, client centered care.
- Understanding of psychiatric diagnostic categories and related symptoms.
- Thorough knowledge of mental health system and the Mental Health Act.
- Some knowledge of the Landlord and Tenant Act and housing for special populations.
- Excellent verbal and written communication skills.
- Strong computer skills.
- Must be fully vaccinated for COVID1
- Proficiency in both official languages as asset.
- Valid driver's license and reliable car. Clean driving record.
Hours of Work:
This department operates from 9 am to 9 pm Monday to Friday and 9 am to 5 pm on weekends and holidays.
Flexibility in these hours is required and expected to allow for vacation and sick leave coverage, staff training, public relations, client/agency emergencies, special agency functions and other responsibilities.
Agency Responsibilities:
- Ensures at all times the confidentiality of client and agency information.
- Conducts all matters in a professional manner with respect to the individual dignity and right to selfdetermination of all clients.
- Establishes relationships within and outside of the agency in a professional manner so as to enhance the reputation of the organization and facilitate the rehabilitation and community acceptance of persons with mental illness.
- Conducts all matters in a punctual and responsible manner.
- Works cooperatively with other staff for the good of the agency and the rehabilitation of our clients.
- Exhibits trustworthy behaviour in matters related to agency/client finances and property.
- Maintains accurate and uptodate records, reports and statistics as required by the agency.
- Participates in staff meetings, agency committees and external committees as appropriate.
Specific Responsibilities:
Direct Service:
- Work with 1215 high need clients which may include case coordination, liaison with other professionals and family members, life skills support, monitoring, advocacy, and/or developing a rehabilitation plan that consists of, but is not limited to, an overall rehabilitation goal, individual functional assessment, direct skill teaching/programming, plus discharge plan and followup.
- Primary focus of interventions is stable housing and behaviour change to increase independence
- Resolving immediate presenting problems (no family physician, lost medication, eviction notice, finding local resources, help completing forms, etc).
- Supportive counselling, and instrumental assistance and crisis intervention for clients of the Support for Independent Living Program, provided primarily in the client's home.
- Provide backup support and relief coverage to team members including the brief service worker
- Provide group recreational opportunities for the program clients.
- Work collaboratively with various partners such as Shelter Now, The Guest House, other Housing Providers
- Community development and systems advocacy related to increasing services to adults with mental illness and increasing community acceptance of the target group.
Administrative:
- Provides input into program planning and achievement of agency program/client objectives and performance measures.
- Regularly participates in agency meetings including program team meetings.
- Records client and program statistics, and completes monthly program reports in a timely manner.
Completes and records mandatory assessments (eg:
falls, OCAN, etc) as required.
- Provides reception coverage by answering phones and attending to walkin traffic as needed.
- Maintains detailed individual client files.
- Other duties as assigned by the Program Supervisor or Executive Director.
Job Types:
Full-time, Permanent
Salary:
$46,396.00-$51,551.00 per year
Benefits:
- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Onsite parking
- Paid time off
- RRSP match
- Vision care
Schedule:
- 8 hour shift
- Holidays
- Weekend availability
Supplemental pay types:
- Bonus pay
Application question(s):
- are you currently registered with a professional College?
Work Location:
One location
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