IT infrastructure technician - Markham, ON, Canada - F12

Description

Who We Are:

F12 was built by uniting IT consulting firms from across Canada around a common vision – to combat risk and complexity by continuously crafting business technology platforms that empower business leaders to focus and thrive.

We aim to elevate IT conversations (from ingredients to outcomes) and deliver fully designed solutions where there are no bad options.

General Description:

Look no further if you seek the fast lane into an IT career or wish to supercharge your professional development.

You will collaborate with a diverse team and gain exposure to technology services in scores of businesses; We are doing this by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders and their teams.

Reporting to the Manager, Service Delivery, you will be an escalation point for our project team members and a point of contact for our clients and vendors.

With your passion for continuous learning, you will help form the core of our service delivery with the opportunity to utilize your technical skills and troubleshooting ability.

Be the true visionary and bring to life all phases throughout the technical onboarding process.

Beginning from project conception to the follow-up, this role ensures quality technical execution of end-to-end IT services, infrastructure, and solutions.

Grow your knowledge of hardware and software while also growing your customer service skills with the support of other project technicians.

Work with a project management team dedicated to client experience and technical accuracy. Own project technical deliverables, project timeline, and project success factors through accurate technical notes and activity tracking
Create and innovate new technical methods of deploying solutions.
Research and test new products and solutions
Minimum 3-year IT infrastructure project delivery at a senior level
Previous project implementation of servers & networking infrastructure
Professional experience with RDS Environments and the ability to set up a Microsoft RDS farm.
Professional experience with Firewall configurations.
Ability to take a technical lead with projects & work harmoniously with project management for successful client delivery.
Completion of professionally recognized technical certifications.
A desire to help grow and mentor the team.
A valid driver's license.
Minimum 2-years IT help desk/support experience is a bonus but not mandatory.

What You Can Expect from Us: We take pride in our forward-thinking, dynamic culture that champions diversity and inclusivity and fosters a respectful working environment.

We also want to make sure that however you get IT done in all parts of your life, we've got your back.

net practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge.

The company maintains a strict policy to ensure equal employment opportunities and do not discriminate based on any grounds and elements protected by law.

For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially


Job Types:
Full-time, Permanent
Dental care
Disability insurance
On-site parking
8 hour shift
~ Day shift


Ability to commute/relocate:
~ Markham, ON L3R 0G4:
reliably commute or plan to relocate before starting work (required)


IT infrastructure:
IT support:

Work Location:
Hybrid remote in Markham, ON L3R 0G4
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