Expert Implementation Specialist - Montréal, Canada - GIRO

GIRO
GIRO
Verified Company
Montréal, Canada

1 month ago

Sophia Lee

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Sophia Lee

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Description
Company Description

Optimization, that's our specialty And we're proud of our expertise. We leverage our collective intelligence to make an impact on people's lives by making urban mobility more efficient. Our innovative software solutions and expert services for public transport and postal operations are recognized around the world.


Working at GIRO on the GeoRoute Team means:

  • Being part of a Québec company that stands out internationally for the quality and effectiveness of its software solutions
  • Putting your analytical and problemsolving skills to the fore every day to resolve complex issues for our clients
  • Being at the heart of deploying GeoRoute software for our clients, who comprise some of the world's largest postal companies
  • Working in a healthy, stimulating and highly collaborative environment with a committed, qualified team around you
  • Turbocharging your career to meet your goals
  • Having an impact on the entire product life cycle, from our clients telling us their needs through to implementation in the field

Job Description:


  • Define and control the project scope while managing the client's expectations, in collaboration with the Project Manager
  • Collaborate actively with the Project Manager, the Product Manager and the Development teams in planning, coordinating and monitoring activities and developments
  • Conduct meetings to clarify requirements and present solutions
  • Analyse the clients' requirements so you can write the solution's specifications (create flow diagrams, user stories, acceptance tests, etc.)
  • Assess the risks and impacts of the selected solutions and make provision for integrating the software into the client's environment
  • Be able to influence others and use your expertise to lead the client and peers to accept the overall solution
  • Work closely with the Development and UX teams on the evolution of the product
  • Coordinate and participate in prioritizing and completing tasks for product development and evolution with different stakeholders in the project
  • Collaborate with different stakeholders (internally and at the client) from a range of fields while tasks are being accomplished
  • Ensure that the solution that you are responsible for meets quality requirements (conformity with specifications, performance, security and hardware footprint, documentation, etc.) and matches the product strategy

Qualifications:


  • Education in computer science, engineering, or any related fields
  • Significant experience of at least 5 years implementing software for external clients
  • Experience in software development, technical writing and other technical roles
  • Experience as a product owner (significant asset)
  • Significant analytical and problemsolving abilities
  • Significant knowledge of clientserver architecture
  • Able to communicate in French and English
  • Available for and interested in occasional international travel
  • Demonstrated ability to collaborate within a team
  • Highly developed interpersonal skills acquired mainly in a clientservice context
  • A strategic mindset, but enjoying being involved in the operational aspects of a project
  • Strong negotiation skills
Additional Information
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