Inside Sales Representative - Burlington, Canada - Konecranes

Konecranes
Konecranes
Verified Company
Burlington, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

About Konecranes
Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries.

We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive, and sustainable way.

That's why, with around 16,600 professionals in over 50 countries, Konecranes is trusted every day to lift, handle and move what the world needs.

In 2022, Group sales totaled EUR 3.4 billion.


PRINCIPAL RESPONSIBILITIES:


  • Responsible for Service Review content and process and for meeting assigned sales targets. Consult with each customer within two business days of service request completion.
  • Activities assigned to this role include estimating, completion of operative quotes, and customer followup on quotations, especially for screen and select customers and unassigned customers. Reassign opportunities to other sales resources as appropriate.
  • Develop competency and use processes and tools which are provided for this role. Depending on volume and competencies, this can be one or more positions. Refer opportunities for other products to other sales people by creating sales cases
  • Engage in various sales activities with a keen focus on sales cases initiated by the Operative Quoting process and created during Inspections and Maintenance, Visit Reviews or other sales leads generated by field operatives
  • Perform the Service Review with customers providing offers/consultation from repairs within the targeted time frame established (2 days). Use of the approved online media is required (SKYPE for Business, other online media, telephone).
  • Prepare or assist in developing price estimates for service work using established worksheets, guidelines and input from the service department.
  • Prepare and maintain sales cases in the CRM software ensuring they are in the appropriate stage of the sales funnel.
  • Conduct frequent and regular follow up contact for all open sales cases. Assign any sales cases that require customer site visits to the designated sales resource.
  • Maintain the sales funnel according to the established KPI's (Key Performance Indicators) for Funnel Quality Reporting. Provide other reports to management as requested.
  • Monitor the credit control list and assist in collection efforts of problem accounts, as needed. Consult district staff before delivery of services or materials to accounts outstanding for over 60 days.
  • Maintain customer and contact information in the CRM software, as required. Ensure strict compliance with all requirements of the Contract Retention policy.
  • Review reports, in detail, and work orders with customer.
  • Other duties as assigned by supervisor.

EXPERIENCE:

Two (2) years experience in industrial service related sales is preferred however equivalent education, experience, and training will be considered.

Must have demonstrated sales experience, good written and verbal communication skills and good PC skills.


OTHER REQUIREMENTS:
Must be persistent with a high tolerance for rejection.


EDUCATION:

College diploma and/or Bachelor's degree preferred however, prior equivalent experience and training will be considered in lieu of formal degree.


What we're offering in return:


  • Competitive wages: $60,000 to $65000 per year, depending on experience (Plus 1.5% commission on top of the base salary)


  • Work Hours: Monday

  • Friday: 8 Hours, Overtime if required
  • RRSP Match
  • Standard Benefits (Dental, Vision, and Medical)
  • Profit Sharing
  • Paid Holidays/Vacation
  • Personal Emergency Leaves
  • Company Vehicle / Company Phone
  • Learning Development Programs
  • Short and Longterm disability plans
  • Referral Bonus Programm

"How to Reach Us"


If you don't meet the desired criteria 100% and your resume looks like an experiment? Don't worry Life experience is also important, so show us what you can do.


Grow your career with Konecranes and discover exciting opportunities while doing the work you love

Benefits:


  • Commuter benefits
  • Dental care
  • Employee assistance program
  • Onsite parking
  • Paid time off
  • Profit sharing
  • RRSP match
  • Vision care

Supplemental pay types:

  • Commission pay

Work Location:
In person
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