Team Leader - Edmonton, Canada - Hyphen Group

Hyphen Group
Hyphen Group
Verified Company
Edmonton, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Responsibilities:


  • Lead and manage a small property management team, providing guidance, support, and motivation to ensure high performance and achievement of goals.
  • Oversee the daily operations of property management activities, including maintenance requests, lease administration, tenant communication, and property inspections.
  • Collaborate with the external accounting team to ensure accurate financial reporting, timely rent collections, and adherence to budgetary constraints.
  • Develop and implement effective property management strategies, policies, and procedures to optimize operational efficiency and improve tenant satisfaction.
  • Conduct regular team meetings to communicate goals, objectives, and performance expectations, and provide training and development opportunities as needed.
  • Foster a positive and collaborative work environment, encouraging teamwork, open communication, and a customercentric approach.
  • Build and maintain strong relationships with tenants, contractors, vendors, and other stakeholders to ensure smooth operations and prompt issue resolution.
  • Monitor market trends and stay updated on relevant industry regulations, best practices, and emerging technologies to drive continuous improvement in property management processes.
  • Handle escalated tenant inquiries, complaints, and lease negotiations, ensuring a high level of customer service and satisfaction.
  • Prepare regular reports and presentations on property performance, occupancy rates, financial metrics, and key performance indicators (KPIs) for management review.

Qualifications:

  • Bachelor's degree in Business Administration, Real Estate, or a related field (or equivalent work experience).
  • Minimum of 5 years of experience in property management, with a focus on team leadership and operational oversight.
  • Strong knowledge of property management principles, practices, and regulations.
  • Proven track record of successfully leading and managing teams, fostering a positive work environment, and achieving operational objectives.
  • Excellent communication and interpersonal skills, with the ability to effectively liaise with tenants, external partners, and team members.
  • Strong organizational and time management abilities, with the capacity to handle multiple priorities and meet deadlines.
  • Proficient in property management software and Microsoft Office Suite (Word, Excel, PowerPoint).
  • Detailoriented with a focus on accuracy and attention to detail.
  • Ability to adapt to changing priorities and work effectively in a dynamic and fastpaced environment.

Salary:
From $80,000.00 per year


Benefits:


  • Dental care
  • Life insurance
  • Paid time off
  • Tuition reimbursement

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Commission pay

Experience:

Office Management: 5 years (preferred)

  • Property management: 5 years (preferred)
  • Accounting: 5 years (preferred)

Work Location:
In person
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