Ticket Operations Coordinator - Winnipeg, Canada - True North Sports + Entertainment

Sophia Lee

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Sophia Lee

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Description
True North Sports + Entertainment is looking for a self-starter and energetic individual to join our team.


The
Coordinator, Ticket Operations will assist the Ticket Operations Department with all digital sales initiatives and ticket administration of Live Entertainment and Hockey Events (Manitoba Moose & Winnipeg Jets).


What to be excited for in this role:

  • Be the lead for all online customer interactions and ticketing service inquiries.
  • Assist with building events, ancillary products, and addons.
  • Facilitate and distribute ticket allocations and requests.
  • Work games, events and shows at Canada Life Centre and Burton Cummings Theatre.
  • Assist with ensuring accuracy of information on Account Manager sites.
  • Coordinate Bowl and Suite relocations for Live Entertainment.
  • Audit pricing, inventory and seating for Hockey events.
  • Adding new pricing and products for Hockey events.
  • Assist with other duties as assigned.

What we need from you:


  • 13 years or experience in ticketing, marketing, sales and/or customer service.
  • Event and project management experience working in a fastpaced environment with multiple stakeholders an asset.
  • Event planning diploma an asset.
  • Detail oriented and strong analytical skills, with a strong proficiency in Microsoft Office (Excel, Access, Word, PowerPoint, Teams).
  • Experience with ticketing and CRM systems (Ticketmaster
  • Host, Archtics and Account Manager) is an asset.
  • Strong communication skills, both written and oral. Must be able to communicate effectively with stakeholders at all levels.
  • Ability to work as a positive contributor to a creative team in a fastpaced sports and entertainment environment.
  • The capacity to prioritize competing demands in a diverse and evolving environment, independently managing deadlines and corresponding workload.
  • Ability to maintain confidentiality and show professionalism and discretion with sensitive materials and data.
  • Ability to work independently and display sound judgement and problemsolving skills.
  • Ability to work evenings, holidays and weekends as required.
  • Must be able to stand/walk for long periods of time.

Why you should join us


Included as one of Manitoba's Top Employers since 2008, our work environment is dynamic and fast-paced, offering diverse opportunities that allow you to encounter a variety of situations and develop new skills.

We are Venues | We are People | We are Community


WE ARE TRUE NORTH

Submission Requirements:


Closing Date:
September 13, 2023


Work Location:
In person

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