Manager, Transit Systems Planning - Toronto, Canada - Toronto Transit Commission

Toronto Transit Commission

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

JOB INFORMATION

Requisition ID: 8455

Number of Vacancies: 1

Department:
Strategy & Foresight Strategy & Foresight

Salary Information:
$114, $142,169.80

Pay Scale Group: 11SA

Employment Type:
Temporary March 2025

Weekly Hours: 35,

Off Days:
Saturday/Sunday

Shift:

Posted On:
November 29, 2023

Last Day to Apply:
December 4, 2023

Reports to:
Head, Strategy & Foresight

The Toronto Transit Commission (TTC) is North America's third largest transit system and has been recognized as one of the top places to work in the GTA.

Guided by a forward-thinking strategic plan, the TTC's vision is to be a transit system that makes Toronto proud.

The TTC's recruitment efforts are directly aligned to its mission of providing "a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy.

"

General Accountability:

Carries out research and special studies on various transportation related issues, methods and procedures and prepares reports as well as statistical data on short and long term effects and policy alternatives in each case. Monitors existing services, plans new routes and services, undertakes technical reviews and recommends changes to transit services in support of major projects. Supervises work of staff and provides technical expertise in coordinating major projects and research activities. Ensures highest levels of customer service and operational feasibility within available budget and adherence to policy guidelines. Responsible for developing operational standards to guide staff and proposes new solutions and prepares TTC's response to development projects.

Key Job Functions:

Maintain service quality and conformity with the budget, identify the best way to reallocate resources, as necessary to best serve customers within the budget and policy constraints established by TTC.
Liaise and consult with outside organizations, staff, impacted communities, government bodies or other agencies on policy related matters, special projects, results of studies, procedures, and approaches.
Initiate, plan, coordinate and maintain quality standards for assigned service activities. Coordinate and maintain editorial and technical quality control on the reports and products from their respective area.
Recommend research procedures, initiate the development of improved procedures and techniques, and ensure consistent internal procedures governing transit services.
Undertake and coordinate special projects, requiring liaison with senior staff from within and outside the department, municipal staff and other personnel outside the TTC.
Perform variety of data acquisition, system planning and cost

- benefit analyses to ascertain the effectiveness of existing procedures in support of departmental activities. Prepare proposals for new policies and recommend changes.

Supervise the work of assigned System Planners to provide technical guidance and expertise and coordination of major projects and research activities.
Prepare and review comprehensive reports and recommendations on a wide range of operational and service planning issues. Write a variety of reports documenting the results of analysis and recommendations including changes in policies and procedures.
Develop and deliver speeches and presentations to TTC Management and external groups, monitoring and reviewing reports and agendas of various City standing committees for matters of importance to TTC.
Promotes a respectful work and service environment that supports diversity, inclusion, and is free from harassment and discrimination. Provides leadership in the development and implementation of inclusive and accessible policies, programs and/or services for employees and customers in accordance with TTC's commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC's policies.

Skills:

Manage projects
Demonstrate specialized expertise and knowledge in the assigned field
Gather information and conduct research
Communicate in a variety of mediums
Plan and organize activities / projects to meet section and organizational goals
Education and Experience:
Completion of a post
secondary college diploma or university degree in a related discipline or a combination of education, training and experience deemed to be equivalent.

The TTC's policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship.

Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.

We thank all applicants for their interest but advise only those selected fo