Internal Service Consultant - Toronto, Canada - AWIN - Audi Downtown

AWIN - Audi Downtown

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

Audi Downtown is currently looking for an Internal Service Consultant to join their amazing team

Job Purpose

The Internal Service Consultant is responsible for various administrative tasks, writing work orders for New/Pre-Owned inventory, and arranging sublets for vehicles.

Responsibilities

Creating work orders for preparation of New/Pre-Owned inventory for sale
Advising Sales Management of additional work required and associated cost
Arranging and invoicing sublet repairs for above vehicles
Processing invoices for above vehicles
Processing and completing appropriate checklists and warranty registration for above vehicles
Ensuring timely completion of all work requests so that vehicle can be delivered as scheduled
Answering all incoming phone calls within three rings.
Answering any inquiries possible and acquire assistance if necessary.
Performing service department administrative tasks as directed by management.
Reporting any situation or condition that could jeopardize the safety, welfare, or integrity of the dealership, its employees or its customers

Qualifications

High school diploma or equivalent
Strong knowledge of Microsoft Office products, including Excel, MS Word, and Outlook
Excellent communication skills and customer service. Including written and verbal skills to communicate with all Service Consultants and Management.
Previous experience in a customer service role
Ability to maintain filing systems and database
Professional appearance & friendly disposition
Ability to work efficiently in a highpressure environment
Experience using dealership related software is preferred

Personal Attributes

Passion, motivation, focus and leadership skills.
Results focused approach.
Team player.
Strong communication skills both written and verbal.
Ability to influence, negotiate and mediate effectively.
Strong attention to detail.
Ability to maintain confidentiality and professionalism.
Excellent interpersonal and team building skills.
Strong time management and organizational skills.
Honest, courteous and able to demonstrate strong work ethics.
Driven and ability to work with minimum supervision.

Benefits

Flexible Hours.
Excellent Group Benefits package.
Group RRSP Contribution program.
Work/life balance.
Training and support programs.
Boot and tool allowance.
Tuition reimbursement program.
Corporate support.
Mentorship and development.
Unlimited careers opportunities within our automotive group.

APPLY FOR A REWARDING CAREER TODAY
We thank all applicants for their response; however only those considered for an interview will be contacted.

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