Lead Shuttler - Calgary, Canada - Avis Budget Group

Avis Budget Group

Verified Company

Calgary, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Organize the transport of vehicles to and from and within locations safely. Ensures agents maintain proper placement and conduct final inspection of all company vehicles to ensure readiness for customer rental. Essential duties and responsibilities, shown below, will vary accordingly based on assignment.

What to Expect:

This is a leadership position within the shuttle group where you will be responsible for ensuring on time deliveries and pickups to/from all locations as needed, ensuring operational success and financial profitability through planning and a proactive approach.

Shift availability - 2:30PM -11:00pm Monday-Friday

Prerequisites for the position:

An understanding of the shuttling process along with good decision making and excellent planning skills.
A team player with the ability to appreciate and work alongside a diverse work force.

Essential Duties and Responsibilities

Organizes transport of all vehicles to and from and within locations safely.
Assists rental return agents in maintaining smooth and safe traffic flow throughout check in area.
Trains Shuttlers in proper placement and final inspection of all vehicles to ensure readiness for customer rental.
Communicates with all levels of employees regarding car inventory and availability.
Assists all customers with inquiries and concerns in a positive and friendly manner.
Follows quality assurance standards as issued by the organization.
Notifies dispatchers or company mechanics of vehicle problems.
Notifies management of any employee problems requiring attention.

Required Experience

High school diploma or equivalent.
Minimum of 1year customer service experience.

Perks you'll get:

Biweekly hourly wage plus an extremely profitable monthly commission / incentive / bonus plan
Full on the job training to enhance your professional sales skills
Paid time off
Medical, dental benefits
Retirement benefits (Group RRSP)
Employee discounts

Required Knowledge, Skills and Abilities

Excellent customer service, interpersonal, and communication skills.
Ability to work flexible schedule including weekends, evenings, and holidays
Ability to maintain and project professional behaviors towards customers and associates
Ability to work in varying environments, such as indoors and outdoors.
Valid Driver's License (as mandated by state and location) with good driving history required.
Ability to deliver required results within available resources.
Ability to Stand, Walk, Bend, Sit for up to 8 hours

Who are we?

The fine print:

Avis Budget Group is an equal opportunity employer
M/F/Veterans/Disabled. _

This role requires the ability to lift up to 15 pounds, and continuously stand, walk, and enter and exit vehicles.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.

Calgary

Alberta

Canada