Key Holder - Vancouver, Canada - Native Shoes

Native Shoes

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Key Holder
Temporary Part-Time_ (up to 28 hours per week)_

July - December 2023

Gastown, Vancouver, BC

Why Native Shoes?
It seems the heavier the world gets, the more it needs lightness.

At Native Shoes, we've made lightness our life's work with our purpose:
to make it easy for all to live lightly.

To achieve this, our team is an embodiment of our values:

Design: We consider aesthetics and functionality in all we do.

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Possibility: We explore and achieve higher dreams by leaving constraints at the door.
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Integrity: We do what we say we do.
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Accountability: We take personal responsibility for our actions.
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Love: Leading with kindness, we love those around us enough to have truthful conversations.
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Light: Above all else, we choose to live lightly.

Plus, free shoes

We engage in a fast paced, ever-evolving working environment with plenty of room for innovative thinking — encouraging honesty and challenge in a comfortable workplace.

If this resonates with you, this is the place to be

Who is Native Shoes looking for?

As a Key Holder, we are looking for a highly capable floor leader who is passionate about connecting with the community.

The Key Holder is an essential part of the store leadership team and supports the store in achieving its daily goals.

In this role you are responsible for creating an outstanding customer experience through connection and overseeing all operations of the retail floor when the store manager isn't present.

What would I be responsible for?

Support the store operations through ensuring a beautiful visual experience with strong product knowledge and exceptional service that drives strong business results.
Support leadership team in opening and closing the store and counting cash with perfection.
Take on projects and responsibilities that grow you as a leader and deepen your knowledge of the business. Ensure a unique experience for every customer that educates them on our brand and exceeds their expectations
Provide coaching, mentorship and ongoing development for your team
Be a strong contributor to the Native Shoes retail floor experience through your positive attitude and constant ability to grow & elevate your skills
Delegate and followup with your team to ensure they understand expectations and offer your support.
Be knowledgeable and up to date on company communication, priorities, launches and any additional information required by the Store Manager
Lead the team in preparing the store for the day including: replenishing styles as needed, merchandising.
Lead in closing the store for the day including: sizing, cleaning, collecting and removing trash and recycling and other duties as needed
Utilize Point of Sale (POS) system, process payments, refunds/exchanges and issue gift cards
Receive and process stock, involving: unpacking, counting, tagging as required, sizing and merchandising on the floor, with overflow stock in back room and stored areas
Responsible for inventory management including receiving, processing, restocking + destocking, and visual merchandising
Under the direction of the Store Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request

Skills, Knowledge and Experience

Minimum 2 years in retail environment with Key Holder experience, specifically looking for experience cash handling and open and closing
Completion of postsecondary education will be considered an asset
Ability to work flexible hours to meet the needs of the store
Must be available to work on weekends
Enthusiastic in a retail environment, for developing people and driving strong sales results
Ability to work under pressure and responds favourably to change
Strong sense of personal style and passionate about the Native Brand
Ability to make decisions, take calculated risks and assume ownership and accountability for projects
Enthusiastic about giving & receiving feedback
Proven ability to independently organize and prioritize tasks and workload
Excellent problem resolution skills and dealing with difficult customer situations as they arise
Excellent interpersonal and written communication skills

Physical Requirements