Customer Service Representative - North York, Canada - VINYL WINDOW DESIGNS LTD.
Description
Job Summary:
Duties:
- Assist customers with product inquiries, order placement, and issue resolution
- Utilize phone etiquette to ensure positive customer interactions
- Perform data entry to update customer information accurately
- Upsell products or services to increase revenue
- Communicate effectively with customers to ensure their needs are met
- Analyze customer feedback to improve services
Skills:
- Strong customer service skills
- Excellent communication skills in English; fluency in Spanish is a plus
- Proficiency in data entry and computer systems
- Ability to analyze information and provide appropriate solutions
- Multilingual abilities are advantageous
- Upselling experience is beneficial
Job Types:
Full-time, Permanent
Pay:
$43,000.00-$48,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- Onsite parking
- Paid time off
- Vision care
Schedule:
- Day shift
- Monday to Friday
Education:
- Secondary School (preferred)
Experience:
- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location:
In person
More jobs from VINYL WINDOW DESIGNS LTD.
-
Mis Assistant
North York, Canada - 1 week ago
-
HR Manager
Woodbridge, Canada - 2 weeks ago
-
Production Supervisor
Vaughan, Canada - 3 weeks ago
-
Human Resources Manager
Woodbridge, Canada - 1 week ago
-
IT Administrator
Concord, Canada - 6 days ago
-
Service Coordinator
Toronto, Canada - 1 week ago