Service Coordinator - Windsor, Canada - SE Health

SE Health

Verified Company

Windsor, Canada

3 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We are hiring a part time Service Coordinator in Windsor

Responsible for the efficient and effective scheduling of clients with a focus on building and maintaining positive internal relationships with front line staff and other administrative staff.

All activities are conducted within the policies, procedures and standards of confidentiality of SE Health.

This position requires
2-week full time training, working hours are every Wednesday and Friday from 8am - 1pm or 9am -2pm at our Windsor SDC

POSITION RESPONSIBILITIES:

Provide schedule planning support to health care team
Appropriately schedule staff to ensure continuity of care in the provision of service delivery
Update and maintain an electronic client database
File and maintain client records
Perform data entry of all relevant client, employee and billing information
Respond to all caller inquiries with efficiency and appropriate urgency
Provide support to billing activities
Generate and distribute various scheduling and billing reports
Investigate and follow up in errors/discrepancies in services ordered or provided.
Other office administrative duties as assigned.

QUALIFICATIONS:

Relevant postsecondary education
MS Office computer skills at an intermediate level
Experience with management of multiple databases
Courses in medical administration or health care training are preferred

POSITION REQUIREMENTS:

Intermediate data entry/keyboarding skills
Experience using a PC database
Intermediate reading comprehension and excellent verbal communication skills
Demonstrated customer service skills and problem solving
Adaptability and the ability to deal with tight deadlines
An ability to work independently
An ability to prioritize, multitask and deal with competing priorities
Good personal organizational skills
Courses in medical administration or health care training are preferred
Related work experience and a familiarity with community health care services is preferred

About Us:

SE Health is a not-for-profit social enterprise that shares its knowledge, provides the best care, and helps each client to realize their most meaningful goals for health and wellbeing.

Established in 1908 by four pioneering nurses, we have worked with purpose for more than a century to bring hope and happiness, and forever impact how people live and age at home.

Today, our 8,000+ team members nationwide provide care in more places and ways than ever before, bringing health to life for over 20,000 Canadians every day.

SE Health is honoured to be a three-time recipient of the Canada Order of Excellence and one of Forbes' Best Employers for 2020.

SE Health is monitoring the global COVID-19 pandemic closely and following all public health directives, inclusing recommendations from the World Health Organization, Government of Canada, and federal ad provincial health authorities.

Our top priority is the health and safety of our clients, their families and our staff.

Please note that due to the unprecedented circumstance of the Global Pandemic and the resultant public health crisis; and in the interest of the health and safety of our patients/clients, employees, and greater good of public health,
SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.