General Manager of Restaurants - Toronto, Canada - Eataly North America

Eataly North America

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Description

Eataly is the world's largest artisanal Italian food and beverage marketplace Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim

for our guests to:

EAT authentic Italian food at our restaurants, cafés and togo counters
SHOP a selection of highquality Italian, local and homemade products
LEARN through our classes and our team's product knowledge

Job Description:

Each Eataly location has multiple full-service, sit-down restaurants featuring authentic Italian dishes made with the highest quality, seasonal ingredients. Meat dishes, seafood dishes, pasta, pizza, street food - you can find it all in our various restaurants

The General Manager of Restaurants directs the front of house operations of all restaurants at an Eataly, working with the front of house and back of house teams.

Reports to the Director of Store Operations and oversees the team of Restaurant Assistant General Managers.

Partners with senior leaders and Corporate to plan, implement and direct all preparations for the opening and management of Eataly Toronto's restaurants
Organizes and oversees the store's restaurant operations to maximize profitability while upholding the company's mission, values, policies, quality and guest experience standards
Provides a steady leadership presence on the floor, monitoring guest, food and team member service
Ensures exceptional service standards are consistently met and that activities are carried out effectively
Recruits and leads of a team of managers: sets departmental goals, understands operational needs, provides training and motivation, and encourages interdepartmental collaboration
Forecasts food and beverage needs, and requisitions or purchases food, beverage, supplies and equipment
Manages the P&L of restaurants, analyzing financial data and developing strategies around pricing, merchandizing and promotions to increase efficiencies and drive sales
Collaborates closely with the Executive Chef and Back of House team to plan menus and activities
Partners with Marketing, Retail and Quick Service Restaurants to plan and execute promotions and events
Participates in employee hiring, assignment, training, payroll, scheduling, evaluations, and terminations
Documents, investigates and resolves employee and guest incidents
Performs other duties as required or assigned

Qualifications:

Bachelor's Degree
6+ years of front of house management experience in a highvolume, fastpaced restaurant
Exceptional communication, leadership, motivational and teambuilding skills
Demonstrated problemsolving, organizational, analytical and business management skills
Advanced proficiency in Microsoft Office
Experience with Italian cuisine and wine highly preferred

Job Requirements

Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
Ability to lift up to 50 pounds
Ability to exert wellpaced mobility for up to 8 hours, including standing, walking, bending and squatting
Availability to travel up to 10% of the time

Additional Information

Benefits and Perks