Store Manager - Pointe-Claire, Canada - BonLook Optique
Description
RESPONSIBILITIES:
- Develop people through our core values
- Hold the team accountable for results and have crucial conversations when needed
- Develop a strategy to build a strong pipeline of leaders
- Recruit and hire people who are aligned with our culture and brand vision
- Develop strategies and instore initiatives to meet business objectives
- Manage team performance with ongoing coaching
- Create VM strategies specific to their market, store layout and volume to support sellthrough
- Provide timely feedback on sales plans and key performance indicators
- Produce results that meet or exceed company goals and maximize store profitability
- Manage the store schedule in a way that supports business trends (labor management)
- Be responsible for the quarterly and yearly strategies and OPS
- Work in collaboration with the optician to optimize the customer experience
- Represent the BonLook brand: reflect company values and brand image at all time
- Know and understand the corporate story/vision and be able to inspire the team
- Manage inventory
QUALIFICATIONS:
- 3 to 5 years of managerial experience, preferably in retail
- High School diploma or certificate in Business Administration or in a related field
- HR knowledge: recruitment, training and performance management
- Excellent communication skills
- Excellent customer service skills
- Excellent time management skills
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