Business Systems Analyst - Toronto, Canada - TD Bank

TD Bank
TD Bank
Verified Company
Toronto, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description
413898BR

Technology Solutions

Toronto, ON

July 12, 2023

Company Overview

Department Overview


Building a World-Class, Diverse and Inclusive Technology Team at TD
We can't afford to be boring. Neither can you. The scale and scope of what TD does may surprise you.

The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about technology.

TD's technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD, anyway.

  • Plan + Elicit + Analyze + Document + Communicate +Manage system requirements;
  • Assess client needs and recommend the right technology; and
  • Offer operational and processrelated analysis and support.
There's room to grow in all of it.


Job Description:

About This Role

We are looking for someone to provide support and produce detailed system requirements and
technical and functional specifications that align with standards and frameworks. You will work in close
partnership with our ambitious business and technology partners, project teams and stakeholders to
elicit, analyze, document, communicate and manage detailed functional specifications.

Here's Some Of What You May Be Asked To Perform

Meaningful work is fueled by meaningful performance and career development conversations with
your manager.

  • Work with technology partners (e.g. Solution Designers and Architects) to research and analyze current state system capabilities and define technology solutions options and recommendations.
  • Define, document and translate business requirements into detailed functional specifications, taking into account nonfunctional requirements.
  • Assist testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing.
  • Contribute to project management activities such as: scoping and estimating project efforts, identifying risks and recommending mitigation measures, communicating activity status, as well as escalating and communicating possible issues.
  • Participate in quality management reviews, including designs, prototypes and other requirements work products.
  • Work closely with stakeholders to determine solutions, assess impact to existing work processes and systems, and pinpoint how to manage integration.
  • Provide operational and processrelated analysis and support.
  • Respect existing processes and standards including requirements management and project management disciplines, technology delivery and business technology architecture, escalating issues as needed.
  • Work with vendors to support business case development (consistent with technology requirements and guidelines) including benefits identification, RFI/RFP and service level agreements
  • Coach new or less experienced colleagues and serve as a reference point throughout requirements management life cycle.
  • Perform monthly reporting activities which includes weekly updates, monthly business review decks and any other adhoc reporting and/or analysis.
  • Assist in yearly audit activities which includes evidence gathering, preparing audit response, etc.
  • Provide L1 support to Power Platform use cases and manage communication, coordination with LOB and other stake holders. Also includes monitoring and managing PP tickets and working closely with Delivery and Provisioning team for further resolution.
  • Assist in Incident & Change management with respect to RPA use cases (i.e. Blue Prism) which includes testing, artifacts preparation, debugging and coordinating with different stakeholders until successful production deployment / validation.

Requirements:

What can you bring to TD? Share your credentials, but your relevant experience and knowledge can be
just as likely to get our attention.


It helps if you have:

  • Undergraduate Degree or Technical Certificate.
  • 23 years relevant experience.
  • Preferred skill: Blueprism/UI, Microsoft PowerPlatform/BI
  • Sound to advanced knowledge of system analysis process and techniques, as well as system components, functionality, interfaces, data flows and business rules.
  • Ability to perform work on all aspects of the system analyst process from endtoend (on projects of moderate to high complexity), under mínimal supervision.
  • Experience and comfort level acting as a reference for Business Systems Analyst roles.
Additional Information


Join in on what others in TD Technology Solutions are doing:

  • Inspire a positive work environment and help champion quality, innovation, teamwork and service to the business.
  • Learn voraciously, stretch your thinking,
Hours

37.5

Inclusiveness


At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported.

We are dedicated to building a workforce that reflects the diversity of our customers and communities in w

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