Assistant Director, Tcard Services - Toronto, Canada - University of Toronto
Description
Date Posted:04/17/2024
Req ID:37009
Faculty/Division:
Vice-Provost, Students
Department:
Student Life T-Card Office
Campus:
St. George (Downtown Toronto)
Description:
Reporting to the Director of Housing & TCard Services in the Division of Student Life, this role is responsible for recommending short and long-term business plans and developing technology plans to support and enhance the processes and services associated with the TCard.
The incumbent develops communications strategies and TCard/UTORid services and programs in collaboration with tricampus partners in IT, ancillary/retail services and registrarial services as well as other University stakeholders and external merchants as relevant.
The incumbent also develops TCard policies and processes and oversees the administration of the TCard.Qualificaitons Required:
I
EDUCATION:
University degree or an equivalent combination of education and experience.
II
EXPERIENCE:
A minimum of 4 years' experience, with progressive supervisory roles, working in a student service or IT help desk setting.
III
SKILLS:
Superior organizational and project management skills. Excellent analytical skills, ability to synthesize data and produce effective reports. Demonstrated excellent oral and written communications skills. Effective presentation skills. Demonstrated ability to manage system/web/IT solutions. Strong diplomacy skills and understanding of how to manage confidential information. Working knowledge of all Microsoft Office (including Word, Excel, Teams, PowerPoint).
IV
OTHER:
Ability to prioritize work, ability to deal with multiple demands with time-sensitive pressure, ability to work under constant pressure and stress; proven ability to exercise sound judgment, proven ability to deal with matters of extreme sensitivity and confidentiality.
NOTE:
This is a two (2) year term position.
Closing Date:04/26/2024, 11:59PM ET
Employee Group:
Salaried
Appointment Type:
Budget - Term
Schedule:
Full-Time
NOTE:
This is a two (2) year term position.
Pay Scale Group & Hiring Zone:PM - Hiring Zone: $90,134 - $105,15- Broadband Salary Range: $90,134 - $150,223
Job Category:
Student Services
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