Technical Assistant - London, Canada - Dynacare

Dynacare

Verified Company

London, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

JOB SUMMARY
Forensic Toxicology Department has an opening for a Technical Assistant on a full
- time permanent basis in London, Ontario.

The Technical Assistant will oversee the quality of testing processes and workflow.

This will include a preliminary review of results data (specifically data from a mass spectrometer) to identify and escalate concerns, identify repeat testing requirements and prepare information for the MLT to review and approve results.

They will providing technical training and technical oversight of lab assistants and troubleshooting. They will participate in all quality assurance programs and ensure company and Ministry of Health (MOH) guidelines are observed.

Technical Assistants are required to use fine hand manipulation, visually examine specimens and systems, and monitor instruments and other equipment.

This role requires critical analysis skills and the ability to focus on and manage multiple tasks.

This is a permanent full time role working in a day shift - Monday to Friday.

Internal job posting closes on April 24, 2023 at 5:00pm (EST)._

KEY RESPONSIBILITIES

Assist with the development of new methods or modifications to procedures
Participate in SOP development and updates as necessary
Responsible for data processing (i.e. calculations, data review, data entry, archival, etc.)
As part of high complexity testing:
prepare samples, reagents, solutions, standards, and reference material for analysis

- perform analysis and analyze testing data to coordinate and oversee additional quality checks and tests

Record test results according to established procedures, including transcription checking, prior to result review and release by MLT
Summarize testing completed and present test quality summary data for review and approval by MLT
Oversee and coordinate work in process, ensuring efficient testing that maximizes throughput and TAT compliance
Provide technical training and technical oversight of lab assistants as required
Troubleshoot and escalate concerns to an MLT
Perform instrument/equipment calibration, troubleshooting, maintenance, and/or repairs as required
Corrects nonconformance and potential nonconformances, including participating in proficiency test programs in consultation with an MLT
Must be able to recognize unsatisfactory analytical performance and suggest appropriate corrective actions
Provide input to team and leadership for improving performance
Where required, may perform CLA or Sr. CLA duties to maximize testing throughput
Field questions from other teams regarding problem samples and questions
Responsible for the followup on missing samples, overdue results, documentation, and results as and when required
Resolve technical and specimen problems, escalating result approvals to MLT where required
Ensure all inquiries and problems are handled in a courteous and professional manner
Ensure that quality control checks are performed as required in documented work instructions
Responsible to follow all relevant pre and/or post analytical quality protocols as described in the company quality assurance manual
Perform advanced equipment maintenance as required
Verify and oversee quality, maintenance and housekeeping tasks performed by the team
Document all maintenance performed, including minor troubleshooting following manufacturer's instructions
Observe and report all malfunctions in equipment and maintain all required logbooks for routine equipment
Maintain confidentiality regarding sensitive topics as appropriate

KNOWLEDGE, EDUCATION AND EXPERIENCE

2 years of related experience required
Mass spectrometry experience an asset
Knowledge of full range of scientific disciplines used in the lab
Advanced postsecondary education in related science required
High information processing capability

SKILLS AND ABILITIES

Advanced skills applicable to senior tasks that may be assigned
Ability to multitask in a fastpaced environment
Understanding and experience with advanced instrumentation and technology, specifically mass spectrometry
Good verbal and written English communication skills
Keen attention to detail
Exceptional interpersonal skills and the ability to work in a team centered environment
Excellent organizational and selfmanagement skills to work independently
Aptitude to share knowledge to develop internal employees

WORKING CONDITIONS

Required continuous standing/walking with use of fine motor skills with high visual requirements
Required to perform some carrying and lifting a maximum of 30 pounds
Following universal precautions, required to working with clinical human specimens, chemicals, and noise variances
Shift work required

DNA of an Ideal Dynacare Employee
I make a difference in people's lives. I am a caring, collaborative team-player who is passionate about quality and continuous improvement.