Global Claims Administrator - Dorval, Canada - Air Canada

Air Canada

Verified Company

Dorval, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Opening files and updating database and file management system.
Maintaining and reporting of claims statistics monthly.
As assigned by the Senior Counsel or by the Global Claims Specialist, assist in the investigation, evaluation and validation of claims, while liaising with various internal and external stakeholders.
Under the supervision of the Senior Counsel or the Global Claims Specialist:
Function as the primary point of contact
Analyze, evaluate, and determine liability and/or recovery potential (i

e:
assess damages and establish loss reserves or recovery objective)

Negotiate and Settle claims with the responsible party within the settlement authority
Escalate claims of larger losses and exposure through the management chain in order to mitigate potential liability to ensure prompt resolution
Ensure proper diary management on all claims
Assist in the preparation and procurement of reports summarizing claims and recommendation to key parties.
Assist in preparing and finalizing settlement documents.
Work with inhouse or outside counsel in preparation of case for trial.

Qualifications

Excellent interpersonal and communications skills both oral and written
Excellent organizational skills and the ability to handle multiple tasks effectively and autonomously
Strong judgment, sense of ethics and initiative
Ability to make well founded decisions based upon detailed analysis of issues
Ability to communicate calmly, politely, and efficiently
Mature selfstarter with ability to work with minimum supervision
Adaptability, flexibility and strong decisionmaking skills;
Ability to use MS Office (Word, Excel, PowerPoint, Outlook) and other computer software programs in an efficient manner.
Insurance, law and/or claims handling background an asset

Assets:

Collegial Degree in related field (i

e:
paralegal, risk assessment, logistics & transportation)

Knowledge of claims management software
Knowledge of the aviation industry and its operations
A third language, written and spoken, preferred

Conditions of Employment:

Linguistic Requirements

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.