Administrative Assistant - Edmonton, Canada - NAIT

NAIT

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

NOTE:
This is a temporary casual position ending on or before December 22, 2023.

Located on NAIT's main campus and reporting to the department leader, this position provides key support to the Student Learning Success (SLS) unit and is essential in ensuring prompt and professional service and information provision to students and staff.

The role requires the ability to organize, coordinate, and manage multiple projects in a timely and efficient manner.

The employee will be confident in their writing and communication skills, demonstrate an ability to work both independently (with mínimal supervision) and in a team environment, have good judgement, and be proficient working in a fast-paced environment.

This position requires an understanding of Alberta Human Rights principles, diversity, inclusion and disability ethics, mental health office practice, and NAIT wide policies, practice and program details.

Key Responsibilities:

Receive walkin traffic to Student Learning Success spaces located on NAIT's Main Campus
Maintain a professional and welcoming atmosphere in the SLS spaces.
Perform front office reception duties including answering phone calls, receiving and relaying messages, responding to queries, helping visitors find their chosen service.
Assist with student notifications such as appointment reminders, cancellations, and rescheduled appointments.
Assist with entry and handling of data where needed.
Enact emergency procedures (as needed).
This role may book appointments with appropriate staff members and may handle sensitive and confidential information and documents while implementing Freedom of Information and Privacy Protection Policies (FOIPP), the Post-Secondary Learning Act.

Skills & Abilities:

Excellent customer service skills
Excellent interpersonal skills
Excellent organizational skills
Exceptional verbal communication skills
Expert knowledge in the operation of Microsoft Office, PowerPoint, Excel, Databases, and scanning
Above average writing skills including precise spelling and grammar
Achieves high level of accuracy and detail in work
Ability to multitask
Proper telephone etiquette and operation of a Microsoft Teamsbased phone and messaging system
Broad knowledge of NAIT community
Awareness and understanding of diversity, inclusion, student rights and responsibilities, respectful workplace expectations, and disability
Ability to work independently and with mínimal supervision

Qualifications:

Completion of Grade 12 required, postsecondary degree/diploma in a related discipline preferred.
Minimum 3 years in customer orientated and or postsecondary environment is preferred.
Experience with office administration.

Remuneration:
$18.74 to $24.38 per hour plus 12% vacation and statutory holiday pay (Classification - Administrative Support II).

This position is covered by the Alberta Union of Provincial Employees (AUPE) Collective Agreement._

Please submit a resume and Cover Letter to be considered for this opportunity.

About NAIT
At NAIT, people matter.

We're proud to have been named one of Alberta's Top Employers for 12 consecutive years. Developing an engaging, supportive and rewarding work culture is something we take seriously. We know that people are our biggest asset - they are what makes NAIT a great place to work.

What we offer

NAIT is a flexible workplace and depending on the nature of your role, you may request flexible work arrangements with respect to where and when you work, including being on-campus full-time, working off-site, or a combination of the two.

Employees also have access to excellent vacation time, paid time off between Christmas and New Year's, a strong recognition program, learning opportunities, 2 annual all-staff professional development days and so much more.

Health and safety
You can find the latest information on NAIT's response to COVID-19 at

Additional requirements
Applicants with education credentials earned outside of Canada who have not had them previously assessed should have their credentials evaluated by World Education Services or the International Qualifications Assessment Service (IQAS)

**Accommodations