Housing Support Worker - Ottawa, Canada - The Elizabeth Fry Society of Ottawa

The Elizabeth Fry Society of Ottawa
The Elizabeth Fry Society of Ottawa
Verified Company
Ottawa, Canada

1 month ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
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Join our Amazing E Fry Ottawa Team_


Housing Support Worker

Interviews starting May 1, 2023

Job title:
Housing Support Worker


Reports to:
Manager, Community Programs and Services


Hours:15 hours /week


Language:
English Essential (bilingual preferred)


Salary:
$23.15

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Core Responsibilities_
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Intake and Assessment_

  • Collaborate with local community service providers and shelters to identify and prioritize clients that require housing support and advocacy.
  • Accept selfreferrals and referrals from correctional system discharge planners, reintegration workers, hospital social workers, and agencies in Ottawa's homelessness system.
  • Conduct thorough assessments to identify client's housing needs and develop individualized support plans.


  • Administer the JD

  • VI-SPDAT, and VI-SPDAT assessments to support triage and identify whether more intensive housing supports are required.
  • Maintain and record accurate, complete, up to date client files and case notes according to established procedures. This includes entering the necessary information into HIFIS and ShareVision.
  • Release/Discharge and Housing Procurement Support
  • Assist clients with emergency shelter or other interim housing as needed.
  • Assist clients with securing income benefits, transportation needs, and identification needs.
  • Assist clients by arranging viewings, speaking to landlords, and assisting with movein arrangements, including the procurement of furniture and/or small household items.
  • Collaborate with the Elizabeth Fry Society Community Liaison Worker at the Ottawa-Carleton Detention Centre (OCDC) and with Residential staff (J F Norwood House Transitional Residence, Lotus House Bail Residence) to identify and prioritize clients that require housing support.
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Ongoing supports_

  • Assist clients in accessing resources in the community to support their tenancy, promote healthy living/lifestyles, or provide longterm support.
  • Assist clients to access food banks in their community.
  • Assist clients with housing searches, and accompany clients to property viewings, social assistance appointments, and landlord and tenant hearings.
  • Assist clients in problemsolving and crisis intervention around housing conflicts and legal issues that may put their tenancy at risk.
  • Help clients prepare a monthly budget, a weekly calendar of meaningful things to do, a personal guest policy, a risk minimization plan, and a crisis plan.
  • Facilitate access to health and social care to clients to help them achieve housing stability and encourage wellbeing.
  • Provide information on tenant rights and responsibilities as needed and if necessary, support client through an eviction process with tenant/landlord negotiations.
  • Assist clients to access employment, educational, and volunteer opportunities that promote selfsufficiency, independence, and community integration.
  • Stay informed and updated on community resources for housing and housingrelated intervention supports (legal clinics, tribunals, emergency housing).
  • Provide support and backup to colleagues in Housing Services
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Other responsibilities_


The Housing Support Worker will collaborate with other community agencies and stakeholders to share information, problem solve, identify emergency issues and trends, and coordinate services.

The position requires ongoing reporting to reflect reporting requirements designated by the funder (City of Ottawa) and E Fry Ottawa.

Participate in the City's Housing First case conferencing and other meetings as required. Other duties may be assigned by the Manager, Community Programs and Services.

All E Fry Ottawa staff are responsible for promoting and delivering on the mission, vision, and values of our organization.

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Qualifications_

  • Required education and experience
  • Experience and/or education equivalent to a postsecondary degree in social work, criminal justice, or a related field.
  • Minimum 1year experience engaging and collaborating with vulnerable populations, specifically justiceimpacted women, and genderdiverse people who live with moderatelevel challenges that are considered barriers to stable housing.
  • An understanding of mental health and substance use issues, including knowledge of harm reduction strategies.
  • Experience recognizing and responding to women and genderdiverse people experiencing homelessness with traumainformed care.
  • Experience with Microsoft Teams is considered an asset.
  • Experience with the SPDAT assessment tool and using a database (such as the Homeless Individuals and Families Information System
  • HIFIS and ShareVision) are considered an asset.
  • Valid First Aid/CPR, Non-Violent Crisis Intervention (NVCI), and ASIST certifications are considered an asset.
  • Valid driver's license required.
  • Required knowledge, capacity, and commitment
  • A solid understanding of factors that contribute to individuals' involvement in the criminal justice system.
  • A solid un
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