Health Care Support Worker - Vancouver, Canada - Hogan's Alley Society

Hogan's Alley Society

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About Hogan's Alley Society (HAS)

Hogan's Alley Society (HAS) is a Vancouver-based non-profit organization whose mission is to advance the social, political, economic, and cultural well-being of people of African descent (Black People) through the delivery of inclusive housing, built spaces, and culturally informed programming.

For years, the Society has been a leading advocate for people of African Descent in Metro Vancouver who have endured the legacies of so-called urban renewal, residential displacement, and the attempted erasure from Vancouver's historical narrative.

About Nora Hendrix Place (NHP)

Nora Hendrix Place is a 52-unit temporary modular social housing in the heart of Hogan's Alley Block that prioritizes Black and Indigenous at risk of homelessness.

The units serve as temporary housing until people are supported enough to find a suitable permanent housing solution. All units are self-contained dwellings with a private bathroom and kitchen. At least 10% of the homes are wheelchair accessible.

Since its opening in 2019, Hogan's Alley Society has partnered to operate NHP with the aim of building internal capacity as a culturally informed housing operator.

The ultimate objective is to assume full control of NHP operations.

Currently, HAS is in the process of preparing for the imminent takeover of NHP operations, with a primary focus on establishing a robust staff team for the facility.

As part of this initiative, HAS is actively recruiting individuals to join the Nora Hendrix Place staff team within the Hogan's Alley Society.

Through this transition, HAS is taking a first step into becoming a culturally informed housing operator.

This advances the vision for the Hogan's Alley Block towards the long-term goal of developing an asset-based model that can grow the capacity of racialized groups to participate in city-building and reduce persistent economic, social, political inequalities.

Scope of Role

Reporting to the NHP Management Team, the Health Care Support Worker (HCSW) is responsible for the administrative, maintenance, and safety functions of the building and provides a range of support services for the residents at Nora Hendrix Place (NHP).

The HCSW will be the first point of contact for residents, guests, service providers, and trades people coming into the building and will enact NHP policy and procedures related to safety and building access accordingly.

The HCSW will collaborate with residents and staff to provide a range of services, including guest management, planning, day-to-day physical, emotional, and social supports, life skills assistance, information, and resources.

The HCSW may supervise work crews and/or provide direction to volunteers. The HCSW may provide daily support including, building safety, crisis intervention and prevention, and general problem solving.

The HCSW also works collaboratively with other direct service staff, families and with external service providers and government ministries involved in the care and support of residents.

Primary Responsibilities

Performs administrative functions such as operating building communications systems, maintenance of all front desk procedures and systems, related record keeping, and databasing.
Maintains safety for the building and the residents by enacting NHP guest policies and procedures.
Ensure the building environment is safe and comfortable by: monitoring building access points and security systems.
Works with the Maintenance Coordinator in providing instructions and direction to work crews, and/or provides direction to volunteers.
Receives supplies, checks invoices against orders and goods received, stores and distributes supplies.
Provides Crisis intervention work: Mental health decompensations (including suicidal crises), or physical health crises (including violence, sexual assaults): ensuring tenant safety while calling relevant emergency services

Non-Violent Crisis Intervention:

respond to verbal aggression calmly, patiently, non-judgmentally, and non-personally; creating acceptable options for tenant(s); calling police when unable to de-escalate the situation; and the safety of the program participant or others are in question.

Documenting and reporting all crises to the management team.

Communicate, coordinate and collaborate with other service providers involved in the care and support of the residents, including other HAS Housing workers/programs, mental health professionals, substance use services, workers from government ministries, community outreach workers and health care providers.
Assist incoming and outgoing residents with any challenges associated with a transition of residency, introduction to new community and new support services.
Clean offices, common areas, and washrooms, including sweeping/mopping, dusting, washing dishes, washing fixtures; clean other areas as needed or directed in the absence of maintenance staff; liaise with maintenance