Technician - Advanced, Central Office Tehcnician I - Québec, Canada - Bell Canada

Bell Canada

Verified Company

Québec, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

As the largest high-tech team in Canada, Network and Technology Services builds cutting edge fibre and 5G networks that drive how Canadians connect with each other and the world Our team is at the forefront of developing Bell's leading products and services: Fibe TV and Internet, Wireless, Smart Home, cloud, security and IoT.

We enable the delivery of the best content from Crave, TSN/RDS, iHeart Radio and dozens of other leading media properties to our customers any time, on any device.

Job Posting Details:

Job Title:
Technician - Advanced

Job location address: 671 de la Gauchetière St. W., Montreal (Quebec)

Job status:
Regular Full-Time

Number of openings: 2

Name and description of hiring department:
The Montreal TOC is responsible for ensuring the service and provisioning of the TV and Broadcasting network for Bell.

TOC serves clients such as:

Bell Media, Global, Dome Productions, Bell TV, CBC, in a dynamic environment, where it is always essential to provide service on time so that broadcasters have the opportunity to keep the public informed of events.

major events taking place around the world.

Main Job Duties / Accountabilities include:

Provide and maintain customer service for all of Canada from the Radio and Video Operating Centre in Montreal
Respond effectively to internal and external customers
Isolate problems and finding solutions while minimizing the loss of service
Respond promptly and make appropriate decisions that will lead to ensuring the reliability and high availability of the networks and service
Actively participate in meetings and investigations
Actively participate in continuously ensuring a positive customer experience
Perform surveillance of certain radio and TV networks elements to minimize risk
May set up and manage physical facilities for various equipment and systems
Communicate clearly and concisely, both orally and in writing
Act as a team player with a focus on customer satisfaction
Work autonomously with mínimal supervision
Organize and prioritize tasks in a dynamic environment

Prerequisite:

A college diploma in electronics or telecommunications, or equivalent work experience
A college diploma in electronics or telecommunications, or equivalent work experience
A minimum of a high school diploma
Bilingualism required:Maintaining professional relationships with French & English speaking stakeholders across Canada is critical to this position
Possess good manual dexterity and able to work with different hand tools
Capable to lift and carry heavy weight
Capable to climb telephone poles and/or climb and carry ladders
Capable to kneel and bend and work in areas with restricted movement
Capable of differentiating coloured wires (colour code)
Capable to safely execute all functions/aspects of the job and meet all safety requirements associated with the work equipment

Essential Qualifications / Skills:

Knowledge on at least 3 of 5 of the following skills;

- basic knowledge of Transport network equipment
- intermediate knowledge of various types of TV signalling systems (NTSC, ASI, SDI, HD/SDI, MPEG)
- basic knowledge of IP technologies
- basic knowledge of video networks
- intermediate knowledge of Harris, Evertz, Artel, CCOR, Leitch products

Intermediate knowledge of Microsoft Office
Ability to multitask and manage multiple issues at the same time
Ability to make decisions promptly and manage risks while under pressure
Analytical thinking and problem solving abilities

Working Conditions:

EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type:
Union

Job Status:
Regular - Full Time

Job Location:
Canada : Quebec : Montreal

Work Arrangement:
Full-time in office (meaning that you will be required to perform your work on-site)

Application Deadline: 06/28/2023

Created:
Canada, QC, Montreal

Bell, one of Canada's Top 100 Employers.