24-hour Services Shelter Worker, 24-hour Respite - Toronto, Canada - Fred Victor

Fred Victor

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

INTERNAL/EXTERNAL

Job Title: 24-Hour Services Shelter Worker, 24-Hour Respite

Position Type:
Bargaining Unit, Full-Time, Permanent

Number of Positions: 1_ _

Rate:
$26.52 per hour

Vacation:4 weeks
to start

Benefits:
Group benefits with Life Insurance, AD&D, Extended Health and Dental Care with

premiums 100% paid by the employer, LTD with premiums 100% paid by employees; paid
sick leave and float day

RRSP:
RRSP with 6.5% employer contribution and 4% employee contribution after successful
completion of probation

Hours:37.5 hours per week; Sunday - Thursday, 4:00pm - 12:00am***
Supervisor:Senior Manager, 24-Hour Respite

Posting Date:
October 31, 2023

Application Deadline:
November 10, 2023_ _

Location: 701 Fleet Street, Toronto

Why Fred Victor?

For over 125 years, Fred Victor has been a leader in providing place and purpose to people in need in Toronto.

Our
mission is to improve the health, income and housing stability of people experiencing poverty and homelessness.
We are
committed to ending chronic homelessness. This is an ambitious and bold goal but we believe, achievable.

Fred Victor's 24-Hour Respite Program was specifically designed to provide shelter and support for chronically homeless
women, men, couples and pets many labeled as "hard to serve" and having difficulty maintaining shelter elsewhere.

Does this sound like work you want to be a part of?
We offer a supportive and collaborative environment, an opportunity to join a diverse team of caring professionals
and a chance to make a difference. With over 60 programs and services and more than 21 sites, there are lots of
opportunities to grow your career with us. Many members of the management team started in relief and front-line
roles.

What You Will Do:

Administrative tasks such as answering the phone, processing client intakes and discharges, and tracking

statistical information.

Record client notes, intake forms, and discharge plans in accordance to Toronto Shelter Standards and Fred

Victor's policies and procedures.

Support the residents with daily needs.
Complete hourly wellnesschecks, monitor wellness in bathrooms, and facility site walk arounds.
Complete stats as assigned by the shelter manager.
Follow up in a timely manner with clients and other team members.
Clearly communicate with clients and other team members.
Work with clients who have pets at the shelter with them.
Work with clients who are living with a partner in the shelter.
Provide appropriate referrals, information and advocacy to other support services to assist clients to meet

the goals outlined in their case plans.

Develop, facilitate and evaluate weekly Support Groups for shelter residents.
Use emergency building systems and follow fire procedures.
Meet monthly with the Shelter Manager for supervision.
Liaise and support external agency staff while they are onsite delivering support services to clients.
Communicate and demonstrate appropriate professional boundaries with clients, staff, and community

partners and abide by all the Fred Victor Centre's policies and procedures e.g. Anti-Harassment and
Discrimination and the Staff Code of Conduct.

Crisis intervention and conflict resolution.
Work in accordance with the Ontario Occupational Health and Safety Act.
Participate in ongoing evaluation, development and review of shelter programs and Policy and Procedures.
Work on organizational committees and participate in planning special events as negotiated with the

Program Manager.

Other duties as assigned by the Shelter Manager.

What You Bring to the Team:

2 years' experience in a shelter setting.
Direct experience working from a client centered approach with chronically homeless adults who come from a

racially and ethnically diverse background, who experience barriers to services due to physical and mental
health, substance use, social isolation, abuse, sexual orientation, history in the criminal justice system, recent
immigration, or who are transsexual, or have pets in their care.

Position requires strong written, interpersonal, and oral communication skills; strong assessment, informal

counseling, analytical, and group facilitation skills; and a highly developed ability to plan and prioritize work,
while remaining adaptable and flexible.

Possess strong skills in crisis intervention and conflict resolution and be able to have sound problem solving and

decision-making skills under pressure and be able to create and implement creative solutions.

Extensive knowledge of communitybased resources for low income people.
Ability to network with external agency staff who are on site to meet client needs.
Ability to work productively within a team setting and also independently.
Must have ability to constructively give and receive feedback.
Ability and comfort to work in isolation with limited direct daytoday supervision.