Consultant, Licensing - Mississauga, Canada - Element Fleet Management
Description
Get started on an exciting career at Element_Element employees make a difference in the lives of others every day.
We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience.
This takes hard work and innovation, and we need more like-minded people on our team.What We Need
We are looking for Licensing Consultant to join Element Fleet Management.
As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients.
At Element, employees play a critical role in delivering value to customers and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a differenceAre you:
- Someone with High attention to detail with the ability to work in a fastpaced environment?
- Customer service minded with the ability to prioritize multiple tasks?
As the Licensing Consultant, you are responsible for processing and renewing vehicle registrations as well as responding to incoming inquiries & requests including billing related tasks relevant to the Licensing team.
A Day in the Life- Process Licensing Renewals Monitoring- Ensure deliverables are completed to satisfy the monthly requirements within benchmarks- Process billing for all Licensing related tasks- Ensure all billing is received and processed prior to billing cutoff for month in question- Timely reconciliation of assigned Credit Card account- Execute incoming Service Cloud requests, ensuring accurate, detailed and on time responses- Serve as Licensing Subject Matter Expert, assisting FPS and Commercial team as needed- Ensure deliverables are completed to satisfy the monthly requirements within benchmarks- Assist team to complete daily tasks during seasonal highs & vacation periods- Identify opportunities for process improvements.
Requirements:
- Associate or bachelor's degree preferred, but not required
- High School Diploma required
- Comprehensive understanding of Canadian Licensing regulations and requirements is an asset
- Bilingual preferred but not required
- Fleet industry experience is an asset years Customer Service experience preferred
- Highly customer focused, disciplined and organized
- Selfmotivated, positive
- Able to manage multiple tasks and priorities
- Detail oriented and accurate
- Highly skilled in the use of Microsoft suite of office products
- Technological aptitude and able to learn new programs easily
- Strong decision making and problemsolving skills
- Excellent communication skills, both written and verbal
- Productive worker with a solid work ethic
- A culture of innovation, empowerment, decisionmaking, and accountability
- Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
- Additional benefits and amenities, including paid timeoff programs (vacation, sick leave, and holidays)
- Hybrid work environment for most positions
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
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