Manager of Clinic Services - Thornhill, Canada - Enhanced Care Clinic

Enhanced Care Clinic

Verified Company

Thornhill, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At Enhanced Care, we know the importance of primary care and family practice in everyone's health and wellness.

With a team of skilled individuals working alongside with over 70 family physicians, specialists, and allied health providers, our goal is to get our patients healthy, quickly and safely.

Summary:

Manager of Clinic Services is responsible for direct contribution of day to day tasks, supervision of on-site and virtual clinic service delivery.

Reports to:
Sr Manager Operations, Managing Director

Locations:
Thornhill/Etobicoke/Virtual (7335 Yonge St, Thornhill, ON, L3T 1P9 and 3857 Lake Shore Blvd W, Etobicoke, ON, M8W 0A3)

Responsibilities:

Administrative

Directly manage daily operations and staff of clinic onsite and virtually
Collaborate with management and leaders in the organizations
Work closely with Project Management Office on project implementation, analytics and clinic efficiency
Ensure compliance with Health and Safety procedures and practices
Engage clinic staff, physicians, management, vendors and stakeholders to align with organizational priorities
Establish, maintain, communicate and implement clinic and confidentiality policies
Identify processes and methods to improve efficiency and service quality
Continue to develop efficiency and productivity among all sites
Manage and further develop utilization of electronic record and IT systems
Assist and lead other relevant projects and duties

Human Resource

Work with staff to establish smooth and productive operations at clinic sites
Ensure effective staff recruitment, training and performance
Maximize physician, specialist, pharmacy and other allied health service delivery
Communicate and engage with physicians, providers, vendors and patients

Financials

Work with accounting team to monitor operational efficiency and adhere to budgeted staff ratio and costs
Identify and capture costsaving opportunities in supplies and procurement process
Coordinate with accounting to prompt and accurate account receivables
Profit and loss responsibility for sites
Provide management reports, insight and recommendations on a monthly basis

Clinic Enhancement

Articulate operational challenges and develop effective strategies for continuous improvement
Provide clinical guidance and support to ensure patient safety and privacy
Ensure longterm operational and organizational sustainability at clinic sites

Qualifications:

A minimum of 1 year management or team supervision experience required
Background in clinic operations
An Asset
Excellent customer service and stakeholder engagement skills
An Asset
Experience with EMR and primary health care setting
An Asset
Valid driver's license and access to reliable transportation travel and driving required to meet the needs of the business
Required

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