Administrative Support 09 - Hamilton, Canada - St. Joseph's Healthcare Hamilton

Sophia Lee

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Sophia Lee

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Description

Posting #:

23258

  • Openings Remaining:

1

  • Full/Part Time:

Part Time

  • Reg/Temp/Casual:

Regular

  • Union:

CUPE

  • Hours of Work:

Rotating Shifts

  • Time of Day:

Days, Afternoons

  • Shift Length:

4hr, 6hr, 8hr

  • Open Date:

01/12/22

  • Closing Date:

08/12/22

SUMMARY

This position provides administrative support to the day-to-day operations of the Day Surgery Unit which includes providing patient registration functions to the surgical patient population.

All patient related details and unit activities are coordinated to ensure the smooth operation of the unit in accordance with the policies and procedures of the hospital.


QUALIFICATIONS

  • Post secondary diploma/certificate in medical office administration or equivalent combination of education and experience.
  • Minimum oneyear experience providing administrative support in a hospital setting.
  • Basic skill level is required for MS Word, Excel and typing.
  • Intermediate skill level is required for spelling, medical spelling and medical terminology.
  • Experience working with hospital patient processing systems (HBOC).
  • Ability to communicate effectively and tactfully, both in person and by telephone.
  • Maintain excellent interpersonal relationships while handling multiple tasks, frequent interruptions and stressful situations.
  • Good work performance and attendance record is essential.

RESPONSIBILITIES

  • Registers patients scheduled for surgery, confirming with patient the demographic data and appointment details by phone if necessary.
  • Triages incoming calls, answering immediate concerns and referring other calls as required.
  • Ensures accuracy in Registration, filing and chart assembly.
  • Provides relief for other registration clerks.
  • Ensures supplies for the unit are stocked and reordered in a timely manner.
  • Unit clerk activities on evenings and day shift relief, require excellent communication skills, multi
- tasking, updating unit logs and worksheets, stats and ability to keep up to constant changes.

  • Assists with other activities as delegated by the Nurse Manager.

HOURS OF WORK
Rotating shifts, Monday to Friday; days and afternoons


WAGE RATE

Hourly:
$ $ $27.81 (plus 14% in lieu)


PLEASE NOTE:


Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

**_ St. Joe's fosters an environment where we celebrate diversity, where teams reflect the diversity of the community in which we serve, enhancing the connection to patients, clients, community, and each other._

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