Lead, Program Operations - Toronto, Canada - University Health Network

University Health Network

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Full-time

Company Description:

The University Health Network, where "above all else the needs of patients come first", encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of "Transforming lives and communities through excellence in care, discovery and learning", the University Health Network (UHN), Canada's largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

Union:

Non-Union

Site:
Multiple sites, Main site: 750 Dundas Ave.

Department:
Social Medicine & Population Health

Reports to:
Senior Manager, Program Operations & Strategic Projects

Grade:
D0:09

Hours:37.5 hours per week

Salary:
$86, $107,620.50 annually.

Status:
Permanent Full-Time

Closing Date:
June 21, 2024

Gattuso Centre for Social Medicine

Position Summary

As a member of Gattuso Centre for Social Medicine Team, the
Program Operations Lead works in support of and in good collaboration with the Social Medicine leadership team, Senior Manager, Community Health Worker Lead, clinical team and community partners to provide leadership and direction for program operations and primary care services.

The position will support front line, clinical activities as part of the Social Medicine services, including the implementation and evaluation of new models of care, day to day management of the services, and is a unique opportunity in the field of social medicine at a first-of-its-kind Centre.

The principal responsibilities include:

maintaining responsibility for the effective and efficient management of the clinical services; providing leadership and direction to the interprofessional and administrative team and community staffing partners operating in Social Medicine program spaces; assuming responsibility for the effective oversight of operational details, patient care and quality; performing corporate management responsibilities; performing cross-functional duties, as assigned or requested; performing other duties consistent to the job classification, as required.

Duties

Responsible for the day to day management and organizational effectiveness of the clinical operations in Social Medicine program spaces
Ensures program goals and objectives are aligned with the hospital's strategic business objectives
Facilitates the interprofessional team model, ensuring that the model of care delivery is consistent with UHN mission, vision, values and strategic plans
Facilitates the development of service delivery solutions by collaborating and/or coordinating with community partners, physicians, managers of other interprofessional teams, units/departments to ensure continuity and optimal patient care and social support
Supports the implementation of best practices, quality documentation and accountability models
Evaluates the patient care and social support, planning and implementation processes within the department; liaising and collaborating with the Management Team to ensure the program's patient population is provided optimal care

Qualifications:

Successful completion of a bachelors' degree in a regulated health profession or recognized equivalent required
At minimum four years practical and related experience, experience in a hospital or primary care environment would be an asset.
Strong knowledge of, and familiarity with the principals of population health and health equity
Experience in maintaining high quality practice in the clinical and community environment
Ability to provide duties in a professional manner and produce high quality work
Exercise and initiative and good judgement with the ability to multitask
Compliance with confidentiality requirements
Effective organizational, communication, and interpersonal skills
Knowledge of applicable legislative, UHN and/or departmental policies
Client service oriented, with the ability to effectively work with diversity and appreciate that people with different opinion, backgrounds and characteristics bring richness to the challenge or situation at hand
Leadership or project management experience preferred
Membership in good standing with a Regulated Health Professional College, if applicable

Additional Information:

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks.

It is the comprehensiveness of these offerings that