- Exciting opportunities for career development and growth
- Work with like-minded team members who are passionate about their work and keep things fun, every day
- Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)
- A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It's a good place to be right now
- Education Reimbursement for you (and your children)
- RRSP Matching Program
- Annual Wellness Credit
- Team Member Referral Program
- Leadership Development
- Team Building Events
- Silver Lining Corporate Impact Program
- Hotel Stay Discounts
- Lead the day-to-day operation of the food and beverage division by implementing procedures and processes that ensure success for the operations in Banquets & Outlets
- Focus on guest experience and growing team members into well-rounded hospitality professionals
- Responsible for ensuring the Hotel Restaurant and Bar provide service that exceeds customer expectations
- Responsible for ensuring all hotel Banquet events are executed as per the Banquet Event Order and mees the guests needs, including adjusting service to meet last-minute requests;
- Develop, train, communicate and reinforce the service vision and standards to team members and coach them in supporting the successful execution of the vision;
- Partner with the Executive Chef, General Manager and Corporate Director of Food and Beverage to plan, create and execute an innovative culinary vision for the hotel.
- Develop an annual strategic plan that will drive guest satisfaction, team member engagement and food and beverage revenue.
- Demonstrate exceptional leadership through a hands-on approach working alongside team members creating a positive work environment by leading through example, counselling team members, and promoting SHG's, vision, mission, values, and culture.
- Ensure food and beverage budgets and targets are achieved or exceeded, by capitalizing on revenue opportunities while driving a culture of high performance through training and coaching team members.
- Deliver service that is aligned with our vision to creating exceptional experiences.
- Communicate through team meetings to discuss goals, share information, and collaborate with team members to ensure a high level of execution and engagement.
- Be an engaging leader who is highly inclusive, inspiring, and able to relate to all levels.
- Create a fun and supportive working environment where team members aspire to do what is right and are given the empowerment to execute
- Oversee the day-to-day leadership of the front of house Food & Beverage operation, which includes Banquets and Outlets;
- Identify and resolve all guest concerns/complaints to ensure the brand promise is delivered; coach and empower team members to do the same;
- Demonstrate a high level of commitment to processes that allow team members to provide service that is aligned with our vision of creating exceptional experiences;
- Liaise with all supporting departments to ensure a seamless experience for our guests, ensuring our vision of passionate people creating exceptional experiences is at the forefront of every interaction;
- Perform other duties as assigned by management including but not limited to assisting team members with their roles during peak periods.
- Passionate about food and beverage, guest service and hospitality
- Experience working as a Food & Beverage leader, preferably within a full-service hotel environment;
- Energetic personality with a collaborative and team focused attitude
- Strong desire to create and deliver exceptional guest experiences.
- Hands-on approach to training and leadership committed to developing and motivating the team to attain an exceptional level of guest service, driving a culture of teamwork and fun
- Strong computer skills, with knowledge of Microsoft Office, is essential...Property management and Point of Sale systems as well.
- Organized, results-orientated, proven time management skills and ability to work under pressure.
- Strong problem solving and critical thinking skills.
- A diploma or completion of post-secondary education in hospitality is an asset.
- Driven to deliver experiences that exceed guest expectations.
- Strong computer skills, with knowledge of Microsoft Office, is essential;
- Organized, results-orientated, proven time management skills and ability to work under pressure;
- Proven experience motivating and inspiring a team to achieve strong performance resul
- Thrives in a fast-paced environment.
- Current Food Safe and Smart Serve certification
- Available to work nights, weekends, and/or holidays as required, including occasional Manager-On-Duty shifts;
- Must be legally authorized to work in Canada.
-
Director of Food
3 weeks ago
Silver Hotel Group Thunder Bay, CanadaDirector of Food & Beverage · Do you have a passion for food & beverage, guest service and the hospitality industry? Does your creativity and innovative approach inspire others? Do you love finding outside the box solutions to challenges? We are seeking a Director of Food and Be ...
-
Banquet Captain
3 weeks ago
Silver Hotel Group Thunder Bay, Canada Full timeBanquet Captain · The hotel is currently recruiting for a Banquet Captain. The Banquet Captain's primary responsibility includes the supervision of the banquet staff and the coordination of all food and beverage services within the banquet department. They are responsible for ...
-
Registered Dietitian
2 weeks ago
Southbridge Care Homes Thunder Bay, Canada Part timeRegistered Dietitian · Part Time · Location: Pinewood-Thunder Bay, Ontario · "The kitchen is the heart of every home" · Ask yourself three questions: · 1. Are you looking for a role with tons of opportunities for career advancements? · 2. Are you ready to be part of a team that ...
-
Banquet Captain
3 weeks ago
Silver Hotel Group Thunder Bay, CanadaBanquet Captain · The hotel is currently recruiting for a Banquet Captain. The Banquet Captain's primary responsibility includes the supervision of the banquet staff and the coordination of all food and beverage services within the banquet department. They are responsible for tra ...
-
Dietitian-TPT(.5) Transitional Care Unit
3 weeks ago
Thunder Bay Regional Health Sciences Centre Thunder Bay, CanadaRef# 24OPP048 · 1 ‐ Temporary Part Time (.5) ‐Dietitian · Transitional Care Unit · It is a condition of this posting that your home unit canaccommodate your temporary absence in the event · you are successful. · The TCU Dietitian has a direct reporting relationship to theM ...
-
Environmental & Food Services
4 weeks ago
St Joseph's Care Group Thunder Bay, Canada**Bargaining Unit: NON-UNION** · **Status: Full Time** · **Department: Environmental & Food Services** · **Site: St. Joseph's Hospital** · **Shifts: Days** · **Annual Salary: $121,929 - $152,433** · Reporting to the Vice President, People & Mission, the Director is accountable fo ...
-
Dietary Department Manager
3 weeks ago
The Sisters of St. Joseph of Sault Ste. Marie North Bay, CanadaThe Sister's of St Joseph of Sault Ste Marie Motherhouse, located in North Bay, Ontario, is currently seeking an exceptional individual to fill a key management position, as Dietary Manager; a role that is pivotal in enhancing our Mission Values. · Major Areas of Responsibilities ...
-
Food Service Supervisor
2 weeks ago
Chartwell Retirement Residences Thunder Bay, CanadaChartwell Thunder Bay Retirement Residence · 770 Arundel Street, Thunder Bay, Ontario P7A 8C8 · - Full-Time · - Ref: · - April 10, 2023 · **At Chartwell, we're all about Making People's Lives Better for our residents, their families, and our employees. Join an exceptional group ...
-
Interim Manager
3 weeks ago
North Bay Regional Health Centre North Bay, Canada**VACANCY · Applications are invited from qualified individuals to fill the following position: · **Temporary Full Time Interim Manager,** · **Patient Food Services & Clinical Nutrition Months)** · **NBRHC - North Bay Campus · Reporting to the Director, Facilities the incumbent m ...
-
Registered Dietitian
2 weeks ago
Southbridge Care Homes Thunder Bay, Canada Part timeRegistered Dietitian · Part Time · Location: Pinewood-Thunder Bay, Ontario · "The kitchen is the heart of every home" · Ask yourself three questions: · 1. Are you looking for a role with tons of opportunities for career advancements? · 2. Are you ready to be part of a team that ...
-
Child Care Cook and Early Learning Facilitator
3 weeks ago
YMCA of Northeastern Ontario North Bay, CanadaThe YMCA of Northeastern Ontario is a dynamic charity dedicated to strengthening the foundations of communities by offering opportunities for personal growth, community involvement and leadership. We have been offering programs and services to the North Bay community since 1958 a ...
-
Temporary Full Time Executive Administrative
2 weeks ago
The Salvation Army Thunder Bay, Canada Full timeThe Executive Administrative Assistant provides administrative support to the Executive Director at the Journey to Life Centre. · **KEY RESPONSIBILITIES**: · **Service Responsibilities**: · - Handle and ensure the protection of extremely confidential and sensitive client and/ or ...
-
Banquet Captain
1 week ago
Silver Hotel Group Thunder Bay, Canada**Banquet Captain** · The hotel is currently recruiting for a **Banquet Captain. **The Banquet Captain's primary responsibility includes the supervision of the banquet staff and the coordination of all food and beverage services within the banquet department. They are responsible ...
-
Banquet Captain
1 week ago
Silver Hotel Group Thunder Bay, Canada**Banquet Captain** · The hotel is currently recruiting for a **Banquet Captain. **The Banquet Captain's primary responsibility includes the supervision of the banquet staff and the coordination of all food and beverage services within the banquet department. They are responsible ...
-
Child Care Supervisor
2 weeks ago
Mahmowenchike Family Development Centre Thunder Bay, Canada**Mahmowenchike Family Development Centre** is seeking a driven, passionate individual to join our management team as the full-time, permanent Site Supervisor of our St. Vincent school location beginning January 23rd, 2023. This position is open to both internal and external appl ...
-
Dietitian-ft Diabetes Care
3 weeks ago
Thunder Bay Regional Health Sciences Centre Thunder Bay, Canada**Ref# 23OPP080** · **1 ‐ Full Time ‐ Dietitian** · **CCDC Dietitian** · The CCDC Dietitian has a direct reporting relationship to the Manager, Nutrition and Food Services Department, with · a matrix reporting relationship for dietitian practice to the Director, Health Profession ...
-
Fundraising & Administrative Assistant
3 weeks ago
Elizabeth Fry Society of Northwestern Ontario Thunder Bay, Canada**Fundraising & Administrative Assistant, Elizabeth Fry Society of Northwestern Ontario. $24.00 per hour, 5 days a week. Contract ending March 31, 2024 (Possibility of extension).** · **About Us**: · Elizabeth Fry Society Northwestern Ontario is a charitable organization that sup ...
-
Dietitian-tpt(.5) Transitional Care Unit
2 weeks ago
Thunder Bay Regional Health Sciences Centre Thunder Bay, Canada**Ref# 24OPP048** · **1 ‐ Temporary Part Time (.5) ‐ Dietitian** · **Transitional Care Unit** · **It is a condition of this posting that your home unit can accommodate your temporary absence in the event** · **you are successful.** · The TCU Dietitian has a direct reporting relat ...
-
Sales Manager
1 week ago
Holiday Inn Express North Bay - InnVest Hotels North Bay, Canada**THE OPPORTUNITY**: · SALES MANAGER · REPORTS TO DIRECTOR OF SALES · **THE COMPANY**: · Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the ...
-
General Manager
3 weeks ago
Cineplex Thunder Bay, CanadaWork location: · SC Thunder Bay · City: · Thunder Bay · What you will do: · - Are you passionate about movies? Do you enjoy interacting with others? Are you looking for an opportunity for tremendous career growth? Join the Cineplex team and IMAGINE THE POSSIBILITIES. · - Land you ...
Director of Food - Thunder Bay, Canada - Silver Hotel Group
Description
Director of Food & Beverage
Do you have a passion for food & beverage, guest service and the hospitality industry? Does your creativity and innovative approach inspire others? Do you love finding outside the box solutions to challenges? We are seeking a Director of Food and Beverage that is not your traditional hospitality manager. In this role you will focus on creating exceptional food and beverage experiences that provide memorable and emotionally enriching experiences to our guests while highlighting the unique local flavour of Thunder Bay and Northwestern Ontario. We are looking for a leader who loves doing it all, enjoys delighting guests, mentoring team members while working alongside them and having fun motivating others with their fearless can-do attitude. If you like bringing your personality to work, enjoy having fun and creating memorable guest experiences, and want to develop your hospitality could be the opportunity for you We are currently recruiting for a Director of Food & Beverageto join our dynamic team The Director of Food & Beverage is responsible for overseeing all aspects of the front-of-house Food & Beverage experience which includes the restaurant, bar, and event and banquet spaces. This includes overseeing all phases of meetings and social functions held at the Hotel and ensuring the successful execution of guest events. This position is also responsible for overseeing the day-day-day operation of the Hotel restaurant, ensuring the dining experience is exceptional and reflective of the standards our guests have come to expect from us. This position requires exceptionally strong communication and a collaborative approach with all hotel leadership team members and departmental teams while sharing their flare for style, design and culinary vision.
What We Offer
Key Responsibilities
Our Ideal Candidate ...
