Department Supervisor - Coquitlam, Canada - Rona Inc.

Rona Inc.
Rona Inc.
Verified Company
Coquitlam, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description

Your role:


  • Provide leadership and coaching to team members to ensure every customer receives superb customer service using the SMART service model
  • Ensure associates and customers are aware of current promotions and financing options
  • Lead the sales team by giving examples and assisting team members when needed
  • Manage store opening and closing duties in absence of Store Manager or Assistant Store Manager

The qualifications we are looking for:

  • Ability to motivate, train, and coach others to a higher level of success and accountability
  • Quick and creative problemsolving skills
  • Ability to research and analyze causes, innovative approach to solutions
  • Interpersonal and communication skills with the ability to effectively and efficiently respond to associates' requests, build relationships, and resolve conflicts
  • Commitment to providing SMART customer service
  • Good customer service skills to be able to assess customer requirements and make recommendations
  • Retail, sales, or customer service experience (required)
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