Store Support Specialist - Toronto, Canada - Tokyo Smoke

Tokyo Smoke

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Our brand is an award-winning, design focused, legal cannabis retailer. We believe that cannabis is good, and that our guests' shopping experience should be nothing short of great.

We aim to create a culture of warmth to empower conscious, confident cannabis shopping & consumption without stigma, intimidation or pressure.

We are looking for an experienced and motivated Store Support Specialist to join our team.

The Store Support Specialist supports with the creation of monthly reporting for provincial bodies, purchase orders and setups of promotions in the POS system.

The role is also responsible for supporting on-going maintenance of store programs and tracking compliance. The Store Support Specialist works closely with the stores and operations.

Monthly compliance reporting for all provincial bodies
Support with Cova updates for acquisitions, including updating catalogue, pricing, final inventory on hands
Creation of Purchase Orders for all inventory shipments to stores, including all cannabis and accessories
Processing monthly inventory adjustments
Maintenance of Product Catalogue
Maintenance of Pricing File
Setup promotions in POS system for all corporately run promotions & clearance programs
Support with ongoing maintenance of programs, such as Click & Collect, Delivery, Gift Cards, etc.
Creation of Product Card print file & maintenance of master database
Track compliance by developing & maintaining compliance reports for distribution to Field Operations & leadership team
Development & maintenance of SOPs to cover all store processes
Contribute as an Ops SME on projects such as Time & Attendance, new software programs
Participate in biweekly calls with Cova to identify POS enhancements and to be aware of Cova updates
Support with continuous process improvements
Support with continuous cost savings initiatives

Requirements:

Post-Secondary Degree or Diploma in Business, Management, Communications or related field is preferred
23 years of experience in a communication, administrative or project management role required.
Experience working in a retail environment will be considered an asset
Ability to work with a dynamic group of individuals in many different departments and prioritize internal communications
Innovative thinking, high attention to detail, problemsolving and analytical skills
Excellent organization and data coordination and management skills
Strong computer skills with the ability to learn new software; proficiency in the Microsoft Suite of tools
Requires strong interpersonal skills and must be comfortable communicating with a variety of people on a daily basis, both inperson and over the phone
Excellent verbal and written communication skills with a high level of accuracy and attention to detail
Strategic thinker with strong organizational and project management abilities
Results driven, with ability to deliver on priorities
Ability to manage multiple projects simultaneously
Selfmotivated with the ability to work in a team environment
Thank you for your interest in joining our team Those moving forward in the process will be contacted by a member of our team. Our organization is committed to being fully vaccinated against COVID19. We require the successful applicant to disclose their vaccination status and provide proof of their full COVID19 vaccination._