Chief Instructor - Toronto, Canada - Toronto Transit Commission

Toronto Transit Commission

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

JOB INFORMATION

Requisition ID: 8900

Number of Vacancies:
Two (2) vacancies

Department:
Operations Training Centre Rail Training

Salary Information:
$91, $114,566.40

Pay Scale Group: 08SA

Employment Type:
Regular

Weekly Hours: 40,

Off Days:
Various

Shift:

Posted On:
January 22, 2024

Last Day to Apply:
February 10, 2024

Reports to:
Manager, Rail Transportation Training

The Toronto Transit Commission (TTC) is North America's third largest transit system and has been recognized as one of the top places to work in the GTA.

Guided by a forward-thinking strategic plan, the TTC's vision is to be a transit system that makes Toronto proud.

The TTC's recruitment efforts are directly aligned to its mission of providing "a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy.

"

General Accountability:

Develops, delivers, and evaluates training programs. The role conducts classroom and practical instruction, evaluates training, and certifies that Instructors and employees have completed the required training and are qualified to perform the duties of the job. Prepares and maintains training aids and materials, and ensures the availability of such resources to meet training needs. Coordinates and rolls out training related to areas of responsibility; and conducts research, and prepares and presents various reports and recommendations related to areas of responsibility.

Key Job Functions:

Conduct hazard analysis/risk assessments, and make provisions to ensure the safety of Instructors
Develop, deliver and evaluate training programs for specific assigned portfolios
Develop/document criteria, standards and guidelines for the needs assessment, design, delivery and evaluation of training programs
Write/edit training manuals, instructional guide, and edit training material
Coordinate the pilot and rollout to the workplace of new/updated information or training programs
Liaise with external agencies and other TTC departments to ensure training programs are consistent with regulatory and legislative standards and Corporate Policy
Deliver both classroom and practical training as required
Review and provide feedback on new technology, policies, procedures, SOP's, processes, etc. relating to the work
Conduct posttraining followups with employees and front line management, and deliver TraintheTrainer programs to the Instructors for new or updated training programs/information
Ensure the education and/or certification of Instructors in various aspects of operations/maintenance
Recommend action where Instructor qualifications or performance does not meet standards
Certify and qualify Instructors in specific aspects of their job functions upon successful completion of the appropriate training programs
Ensure training records are up to date
Evaluates vendor supplied training and training materials
Evaluates and accepts new products and/or technologies (vehicles, systems, equipment, etc.) or modifications to vehicles, systems, equipment, etc.;
Develops, updates or revises competency profiles, task listings, lesson plans, workbooks, manuals, job aids and a variety of training aids and materials
Prepare and present reports and recommendations related to area of responsibility
Assumes supervisory duties and responsibilities during emergency situations, equipment breakdowns, delays, special events, etc.;
Backfill for the Manager, as required
Demonstrate behaviours that support diversity, inclusion, and a respectful work and service environment that is free from discrimination and harassment. Help to remove barriers and accommodate employees and customers (within their area of responsibility) in accordance with TTC's commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC's policies

Skills:

Facilitate group discussions and activities
Identify and minimize risk of Health and Safety issues
Train and instruct individuals and / or groups
Communicate in a variety of mediums
Education and Experience:
Completion of a post
secondary college diploma or university degree in a related discipline or a combination of education, training and experience deemed to be equivalent
Should have successfully completed a community college certificate in Adult Education, or the equivalent
Experience in a safety critical environment and a supervisory role as well as experience developing training programs are assets

Additional Requirements:

Sound knowledge and understanding of applicable government legislation (MTO, Human Rights, OH&S Act, Fitness For Duty, AODA, etc.), regulations, corporate policies and practices and Collective Agreements
Must have or maintain speci