Regional Supervisor - Vancouver, Canada - BGIS

BGIS

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Who We Are

Job Summary:

Under the general supervision of the Regional Manager - Operations the Area Supervisor performs a variety of scheduled and ad hoc supervisory related tasks with emphasis on customer satisfaction and quality service delivery.

Key Responsibilities:

Functioning as a core member of the Operations team the Area Supervisor must be able to:

Ensure accounts are provided with a high level of service through supervision and coordinating activities of workers
Maintain operational continuity at job sites by finding and replacing staff as needed
Attend to any emergencies
Respond quickly and efficiently to all operational requests
Track inventory and equipment
Inspect facilities to ensure safety and cleanliness standards
Follow up with workers and ensure they are completing all required tasks and are following BGIS SCS policies and procedures along with health and safety requirements
Ensure that all team members are compliant with the company quality, security and safety mandates
Assist/train cleaners in performing duties
Review daily site evaluations/audits to ensure safety, security and cleanliness standards are being met
Execute action plans and follow up on deficiencies as outlined in quality inspections to resolve all facility's issues efficiently
Maintain work schedules according to client needs
Demonstrate the values of the company and lead by example at all times
Monitor staff absence and turnover ensuring flexible cover arrangements within short notice
Communicate with operations managers
Protect company's and clients' assets from misuse and damage
Handle and assist with emergency procedures accordingly and as required
Perform other duties as assigned

Job Requirements:

Valid driver's license and own vehicle
2+ years of experience in a Cleaning/ Servicerelated field
Fluency in both written and oral English a must. Bilingual skills are a bonus.
Excellent communication and strong interpersonal skills
Intermediate computer skills and knowledge of Microsoft Office Software
Excellent time management and problemsolving skills/ must adhere to tight deadlines/respond quickly to situations/be able to effectively execute solutions
Ability to work independently and as a team
Effective attention to detail and a high degree of accuracy

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk and talk or hear. The employee is required to use hands and fingers to handle and operate objects, equipment, tools, and controls; and reach with hands and arms.
The employee must occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed primarily in an external site setting. The noise level in the work environment varies from site to site but averages at moderate

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization.

We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds.

We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success