Systems Analyst, Mobile - Edmonton, Canada - EPCOR

EPCOR

Verified Company

Edmonton, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Highlights of the job

We are hiring 1 (one) full time, permanent
Systems Analyst, Mobile** position working out of Edmonton, AB.

What you'd be responsible for

Reporting to the Manager, Web & Mobile, you would be accountable for but not limited to:

Ensuring the delivery of optimal results against appropriate operational performance metrics:
Incident Delivery and Responsiveness
Delivery on Change Request estimations
Customer Satisfaction Surveys
System Availability
Process Improvements
Ensuring system reliability and availability through proactive system monitoring, maintenance and change management
Providing excellent customer service to our customers. Employs open communication and problem solving skills to resolve customer issues and incidents efficiently and effectively within expected timeframes.
Abiding by all Application Services departmental policies and processes for the purpose of consistent support and administrative practices throughout Application Services
Keeping up on industry trends and new technologies through research. Providing technical recommendations to the team, department or customers
Scheduling and performing deployments on production systems

What's required to be successful

Degree in Computer Science or Engineering OR diploma in Computer Engineering, System Technology or Management Information Systems
46 years of related experience in Web Operations and/or Development
Broad understanding of IT concepts
Experience with Agile/SCRUM using one or more common programming languages
Experience supporting large public facing websites or intranets
Has worked within large corporate environments and is familiar with basic networking concepts like load balancers, firewalls and domains
Experience in web technologies such as C#, ASP.NET, MVC,.Net Core, ReactJS, CSS, HTML, Bootstrap, Material UI, JavaScript, TypeScript
Experience in mobile technologies such as and/or Xamarin
Experience in Azure Cloud technologies including Azure AD(Entra), Azure Web Apps, Azure Application Insights, Azure Blob Storage, Azure SQL Server, Azure Application Service Environment, Azure Web Application Firewall, Azure Functions, Cosmos DB and API Gateway
Experience in Pipeline tools such as Jenkins, Octopus, Azure DevOps Pipelines, Azure ARM templates, PowerShell and YAML
Experience working with technical and nontechnical end users
Demonstrated capability to design, develop and unit test web solutions
Can comfortably move between tech stacks
Proven track record of ability to diagnose, research, recommend and implement solutions to production problems
Experience implementing Progressive Web Applications would be considered an asset
Effective interpersonal and customer service skills which will help to build and foster lasting relationships
Strong work ethic and critical thinking skills that will allow for success in a highly visible area of Information Services
Ability to prioritize own workload while remaining flexible and adaptable
Seeks out and acts on opportunities to learn new skills and improve processes and procedures within the team
Strives to efficiently fulfill customer requests and complete assigned tasks with a high degree of quality

Other important facts about this job

Jurisdiction:
CSU52

Class:
IT2

Hours of work: 75 hours biweekly

Application deadline:
May 5, 2024

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Please note the following information:

A requirement of working for EPCOR is that you are at least 18 years of age, successfully attained a high school diploma (GED, or equivalent level of secondary education) and legally entitled to work in Canada. (A copy of a valid work permit may be required.)
If you are considered for the position, clearance on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checks is required. Some EPCOR positions require an enhanced level of background assessment, which is dictated by law. These positions require advanced criminal record checks that must also be conducted from time to time after commencement of employment.
A technical/practical assessment may be administered during the selection process and this exercise will be used as a part of the selection criterion.