Specialized Employment Coordinator-case Manager - Nanaimo, Canada - VIVRS

Description

VIVRS Specialized Employment Coordinator (SEC)/Case Manager will be devoted to serve Inclusion Groups including individuals with diverse abilities, multiple barriers to employment and survivors of violence/abuse, to assist them in obtaining and maintaining employment.

The SEC will be responsible for providing day-to-day case management of Clients throughout the WorkBC Employment Program.

The SEC will coordinate services and supports needed towards employment including referrals to appropriate services within WorkBC and/or resources in the community, as well as provide placement and job sustainment services.

Role Responsibilities

Case Management Services

• Establish rapport and develop working relationships with Clients by providing services in a manner that is welcoming, safe and professional and ensures that their privacy rights are protected;
• Determine Client needs through the Work BC Client Needs Assessment (CNA) process including: determining employment readiness by completing indepth identification and analysis of a Client's employment; experience, strengths, and skills, values, interests and barriers and determine needs;
• Develop an individualized Action Plan and ensure Client is engaged, committed and in compliance with Program requirements;
• Complete Disability Related Needs Assessment to determine disability related employment supports as necessary;
• Identify need for more indepth diagnostic assessment to clarify additional employment barriers and services required through referral to Specialized Assessment;
• Provide information and referral to services based on Client Tier and eligibility including but not limited to access: Work Experience, Skills Enhancement, Self-Employment, Customized Employment, Job Search, Assistive Technology and/or Financial Supports within WorkBC;
• Keep current of and provide orientation about available local programs and services to meet the Client needs;
• Carry out extensive Labour Market Research to support a wellinformed employment goal, and in preparation for Placement support, including identifying trends, job postings, potential employers and arranging/attending informational interviews;
• Provide necessary supports for Clients to be successful during Work Experience placements in the form of Onsite support or Financial supports as needed;
• Collaborate with VIVRS Placement Team to support Clients and establish and maintain relationships with employers through timely referral to placement interventions.

File Management

• Case manage caseload from start to finish for all assigned clients including clients on different interventions: Preemployment, Job Search, Customized Employment and/or job sustainment as needed;
• Maintain regular client contact as per WorkBC policy;
• Carry out referrals to VIVRS service streams: Customized Employment, Job Search or Job Sustainment;
• Exercise a highlevel accuracy and documentation to comply with WorkBC contract needs.

Job Sustainment

• Coordinate onsite supports based on Client needs with the Placement Team as needed.
• Coordinate job sustainment support with the Outcomes Team as needed.

Skills and Qualifications

• Postsecondary degree or diploma in relevant field (e.g. career development, vocational rehabilitation, social work, human services, education, human resources, counselling, etc.)
• Previous experience working with specified specialized populations
• Knowledge of Labour Market trends
• Working towards or holding professional designation such as CCDP, RRP, etc.

Other Requirements

• Criminal Record Check (vulnerable populations)
• Driver's license and own transportation
• Some flexibility in work hours will be required

Job Details

• VIVRS specializes in supporting clients with diverse abilities to attain sustainable employment. We promote inclusivity in all areas of life.
• VIVRS provides competitive wage and benefits.
• This position is at WorkBC office in Nanaimo.

This is a temporary position-maternity leave with the possibility of an extension.


Job Type:
Part-time