Special Event Coordinator - Burlington, Canada - Spencer's At The Waterfront

Spencer's At The Waterfront

Verified Company

Burlington, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Purpose:

The Special Event Coordinator plays a key role in the organization and execution of all private events and making event hosts' visions come to life within our Pearle Hospitality properties.

The Coordinator manages and completes day-to-day tasks in the events office and acts as a liaison between the Sales Consultants, our clients and other members of the Events Team.

This person makes certain that information regarding each event is gathered accurately and shared effectively to ensure the smooth delivery of services.

This individual is often the first point of contact for our potential clients and provides a warm and welcoming atmosphere.

Key Accountabilities:

Effectively manage the front desk of the Special Events Office, including:
Booking restaurant reservations and answering special menu inquiries for large parties.
Greet visitors to the office and direct them appropriately as required
Maintain appearance of the Special Events office and Wedding Suites as needed.
Secure appointment times for clients to meet with Special Events Consultants and maintain the event office calendar.
Create proposals for clients using Opera.
Build event files and complete the file checklist once a deposit has been received to secure a booking.
Update event files as necessary with updates such as décor updates, timing, vendor information, menu selections and special requests.
Create, proofread, and receive approval for all special event menus prior to printing.
Communicate details of each upcoming event to the Front and Back of House teams by providing copies of the most uptodate event orders.
Accept and perform additional tasks as required for optimal performance of the restaurant.
Actively represent and promote Pearle Hospitality's core values within the workplace.
Act as an ambassador of Spencer's At The Waterfront and Pearle Hospitality.
Follow company policies and procedures as defined and outlined by Pearle Hospitality.
Follow all Health and Safety standards to ensure a safe work environment for all guests and team members.
Adhere to all cleanliness and sanitization practices.
Maintain professional appearance and act with integrity and honesty.

What we would like you to bring to the position:

Smart Serve Certificate
Postsecondary education in Events/Events Management considered an asset.
Previous experience in Hospitality and/or Event Planning considered an asset.

Knowledge:
Working knowledge of Opera, Mircos, OpenTable, Microsoft Office Suite, and experience with multi-line phone systems considered an asset.

Customer Service:
Ability to effectively communicate with clients, remaining professional but also expressing a warm and welcoming presence during interactions.

Understand the importance of providing clients and guests with memorable and positive experiences at any and all Pearle Hospitality locations.

Attention to Detail:

Remain mindful of smallest details expressed by the event hosts, making sure to note any specific wants expressed (i.e., DJs, transportation, ceremony officiants, important moments, etc.) and noting any specific vendors.

Organization:
Work with event hosts to plan follow up appointments pertaining to menu tastings, rehearsals, final detail appointments and any dates for payment

Adaptability:

Ability to remain poised and professional in a fast-paced environment and positively interact with a variety of diverse guests and team members.

Why join Pearle Hospitality team at Spencer's At The Waterfront: