Help Desk Technician - Kentville, Canada - Computerized Business Solutions
2 weeks ago
Description
Work Term:
Permanent
- Work Language: English
- Hours: 37.5 hours per week
- Education: College/CEGEP
- Experience: Will train
Tasks:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Evaluate and install computer hardware, networking software and operating system software
- Respond to requests for help and information from Website visitors and Website designers
Computer and technology knowledge:
- Device drivers
- Networking software
- Networking hardware
- Networking security
- Internet
- MS Office
- MS Windows
- TCP/IP
Security and safety:
- Bondable
- Criminal record check
Transportation/travel information:
- Own vehicle
- Valid driver's licence
Work conditions and physical capabilities:
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
- Bending, crouching, kneeling
Own tools/equipment:
- Computer
- Internet
- Cellular phone
Personal suitability:
- Accurate
- Client focus
- Judgement
- Organized
- Team player
Screening questions:
- Are you available for shift or oncall work?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?
Health benefits:
- Dental plan
- Health care plan
- Vision care benefits
Long term benefits:
- Group insurance benefits
- Life insurance
- Pension plan
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